Published by Education.com

Report an issue with Book Builder.
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Why should I report an Issue with Book Builder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Education.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Book Builder

1. Kids can explore oceans, exotic islands, outer space, and fantasy worlds as they pick their path to build exciting stories.

2. Perfect for early readers, this app encourages kids to follow the read-along text as they navigate through exciting stories.

3. Pick your own path through fun and interactive storybooks for kids.

4. Stories are aligned with school standards to help kids learn skills teachers say are most important. * Choose from two different storybooks, and over 30 endings. * Make screen time matter with stories that are both fun and educational. * Playing with Book Builder helps kids build essential early literacy and reading skills.

Book Builder Customer Insights

1. What a disappointment from the computer versionHi I'm Angela's daughter it's a fun game but I wish there was more then two books to buildNeeds more than 2 books, otherwise a fun app and it works well.Subscription to educationdotcom just took 119.88$ from me without any notice for the service I didn't use.

2. And there's no settings to slow the reading speed so my kid can learn the words being read.

3. That's it!? 2 books! Why will I use all this phone space up just for 2 books.

4. I need my money back.

Steps to Troubleshoot & Fix Book Builder Issues

1. Fix Book Builder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Book Builder: Restarting the app will resolve most errors.
  2. Update the Book Builder App. Here is how:
    1. On Android goto PlayStore » Search for "Book Builder" » Open Book Builder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Book Builder » click "UPDATE".
  3. Clear Book Builder app cache: Clearing cached data will force your app to retrieve the latest data directly from Book Builder servers.
    1. On Android, goto Settings » Apps » Select "Book Builder" » click Storage » click "Clear Cache".
  4. Check Book Builder app permissions. If any of these permissions required to use your device's features are disenabled, Book Builder might not work.
  5. Uninstall and reinstall Book Builder. If nothing else has worked, completely uninstall Book Builder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Book Builder not working


2. Fix Book Builder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Book Builder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Book Builder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Book Builder may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription. I don't seem to be able to do it myself.

    — by Maria Sira 2 years ago

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