Contact OpenCPN Customer Service

Why should I report an Issue with OpenCPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dave Register to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. OpenCPN for Android brings many of the same features to the mobile platform. *CM93 vector chart support, with per cell offset corrections. *Advance NMEA message handling structure, with built in multiplexer. *Networked AIS input with full target tracking and collision alerting. *AIS support for SART with selectable MMSI for automatic MOB handling. *GPX Waypoint, Track and Route input and output file support. *Tide and Current prediction and display by location.

2. By using OpenCPN, you will become part of a worldwide community dedicated to the advancement of electronic charting for your kind of marine application.

3. OpenCPN is a full featured Chart Plotter and Navigator application.

4. Whether cruising, racing, fishing, or working professionally on the water, OpenCPN has the features you need for more safety, performance, and fun.

1. Between having two entirely separate settings menus that seemingly do some of the same things, and the total inability to access the essentially setting to show User Standard Symbols, and finally the absolute gongshow that is trying to convincethe app to recognize chart files, it is broken beyond usability.

2. EDIT: 2021 updates have improved things significantly going to 4 Stars..23-6-25: Route view on top of OK in Route Manager 😱 Please correct: Latest versions incl Aug 20 2022 must be restarted and has lost tracking while away from the app.

3. It's not perfect and does occasionally crash on my older tablet, but for the capabilities, I understand the risk.Purchased as the only means of rebroadcasting NMEA 183 wind data from sailtimer API.

4. Windows O charts for the Canadian Maritimes include multiple charts that this android version does not display leaving large coverage gaps.

5. I particularly like the digital replication of what's actually going on around my location and that I can choose the position i would like to occupy on my screen rather than the default screen centre.Recent update was dreadful.

6. If anyone can help me with this, I'd be grateful!What more could a moving map display chart plotter such as this be? It has everything you need to pilot a vessel and it still keeps getting better with more and more intricate features.

7. Only way was to hook tablet to a laptop, find & manually transfer the files into the Apps Chart FolderThis is a great almost-free boating app.

8. It leaves one to believe that data (Routes etc.) can be created on Windows PC and transferred to your Android tablet for use on the boat.

9. Creating a new track plan speed is set to 6 when general default speed is set to 4!Missing O charts.

10. For me, it integrates with my network devices, including Raymarine autopilot, and will soon support the SailTimer wind device.

11. Also default plan speed 6 can NOT be corrected to eg 4 in selected route's properties.

1. Fix OpenCPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OpenCPN: Restarting the app will resolve most errors.
2. Update the OpenCPN App. Here is how:
   1. On Android goto PlayStore » Search for "OpenCPN" » Open OpenCPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenCPN » click "UPDATE".
3. Clear OpenCPN app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenCPN servers.
   1. On Android, goto Settings » Apps » Select "OpenCPN" » click Storage » click "Clear Cache".
4. Check OpenCPN app permissions. If any of these permissions required to use your device's features are disenabled, OpenCPN might not work.
5. Uninstall and reinstall OpenCPN. If nothing else has worked, completely uninstall OpenCPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OpenCPN not working

2. Fix OpenCPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OpenCPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OpenCPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OpenCPN may not be able to connect to the Internet when running in the background.