Published by Mozilla on Nov 25, 2024

Report an issue with Firefox Beta.
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Why should I report an Issue with Firefox Beta for Testers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mozilla to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Firefox Beta for Testers

1. Search in Private Browsing mode and you won’t be traced or tracked — your private browsing history is automatically erased when you're done. - Add Firefox across your devices for secure, private and seamless browsing. - Sync your devices to take your favorite bookmarks, saved logins and browsing history wherever you go. - Firefox makes password management easy by remembering your passwords across devices. - Take your internet life everywhere, knowing that your personal data is safe, never sold for profits. - Firefox anticipates your needs and intuitively provides multiple suggested and previously-searched results across your favorite search engines. Every time. - Easily access shortcuts to search providers including Wikipedia, Twitter and Amazon. - Your privacy has been upgraded.

2. Private Browsing with Tracking Protection blocks parts of Web pages that may track your browsing activity. - Open as many tabs as you like without losing track of your open Web pages. - Spend your time reading your favorites sites instead of looking for them. - The Firefox web browser makes it easy to share links to web pages or specific items on a page by connecting to your most recently used apps like Facebook, Instagram, Twitter, WhatsApp, Skype and more. - Send video and Web content from your smartphone or tablet to any TV equipped with supported streaming capabilities.

3. Keep what’s personal private with Enhanced Tracking Protection, which automatically blocks over 2000 online trackers from invading your privacy.

4. Firefox blocks over 2000 of these trackers by default and there are ad blocker add-ons available if you want to customize your browser even more.

5. With Firefox, you don’t have to dig in your privacy settings, everything is set up automatically, but if you like to be in control, you can choose from the many ad blocker add-ons available for the browser.

6. With Firefox, you’ll get the security you deserve and the speed you need in a private, mobile browser.

7. We designed Firefox with smart browsing features that let you take your privacy, passwords, and bookmarks with you safely wherever you go.

8. Firefox is faster than ever and gives you a powerful web browser that protects your privacy.

9. Firefox Browser for Android is automatically private and incredibly fast.

10. Firefox gives you greater privacy protection while you’re on the web.

11. Mozilla exists to build the Internet as a public resource accessible to all because we believe open and free is better than closed and controlled.

Firefox Beta Customer Insights

1. I know this is a beta but how about also a "classic" version that would retain basic features FireFox has had for years? Also, it would be great to be able to return to previous version when we update and don't like new version kLove the collections, bottom navigation, and the ways tabs were laid out on above the collections.

2. Take my word on it! Especially if you are experiencing URL problems or errors with other browsers using HTTP URLs and page downloads, which I personally had problems with, or was it just the iOS or OS I was using> Who knows? But this definitely helped me and can help you're web browsing experiences too.

3. The extensions included for Firefox Beta are worth the time to explore with during your browsing experiences.

4. Unfortunately, it cuts off after a couple of minutesDespise the new update! I loved having all my tabs across the top of the browser.

5. Most of the settings are missing, almost all of the "about:" pages are missing, about:addons is just a static list of your addons with no way to access their settings, half or more of the options in the main menu are missing.

6. The extensions features for more privacy was an incredible idea and I give the entire team a round of applause for creating such an amazing browser.

7. The user friendly tabs are gone, it is now much more time intensive to organize and flip between them.

8. I'd love to just go back to the (still new) minimal tabs above the collections.

9. Have regular Firefox on my laptop but it doesn't sync with Beta where a vast amount is stored & sorted.

10. Didn't want to have to have all of the muscle memory that makes browsing fast, suddenly become completely wrong and different and slow...... But, that said.

11. However, this new feature with the new tabs on a separate window of blank white boxes on the left is abysmal.

Steps to Troubleshoot & Fix Firefox Beta Issues

1. Fix Firefox Beta Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Firefox Beta: Restarting the app will resolve most errors.
  2. Update the Firefox Beta App. Here is how:
    1. On Android goto PlayStore » Search for "Firefox Beta" » Open Firefox Beta for Testers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Firefox Beta » click "UPDATE".
  3. Clear Firefox Beta for Testers app cache: Clearing cached data will force your app to retrieve the latest data directly from Firefox Beta servers.
    1. On Android, goto Settings » Apps » Select "Firefox Beta for Testers" » click Storage » click "Clear Cache".
  4. Check Firefox Beta app permissions. If any of these permissions required to use your device's features are disenabled, Firefox Beta might not work.
  5. Uninstall and reinstall Firefox Beta. If nothing else has worked, completely uninstall Firefox Beta then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Firefox Beta not working


2. Fix Firefox Beta Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Firefox Beta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Firefox Beta not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Firefox Beta may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • no more interested

    — by Sylvia Abraham 2 years ago