Contact St. Louis Public Library Customer Service

Why should I report an Issue with St. Louis Public Library?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BiblioCommons to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Louis Public Library app to browse new titles, place material on hold, look at upcoming programming and more.

1. J.C.Best way to find all the books and stuff I'm looking for at the library!☺️App crashes immediately.Great free digital content from the Saint Louis Public Library.Great support if ever necessaryThe best place for everythingThe app for me does not match the photos.

2. It's adequate, but too "bureaucratic." The user shouldn't be forced to navigate so many different pages to get where they're heading.Great way to look for library materials150 books through Covid-19, our superior library, and Carpenter location were able, caring, reassuring & needed.

3. You can access your library account (including yours shelves, holds, materials you have on loan, etc.) and the catalogue as well.

4. All in all, a useful little app for patrons of STL's Public Library.Could be more user-friendly.

5. There are also links in the app that aid in the process of booking a computer, finding details on a particular branch, and so on.

6. I could not open up my account, all I could access was the search.

7. While not the most aesthetically pleasing app out there, this app is more than functional.

8. Clearly something in the coding is not right and I'd love to use the app if it is fully functional.

9. My friend who has an iPhone has all the proper functions.

10. It might be just an Android problem.

11. Thank you.

1. Fix St. Louis Public Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart St. Louis Public Library: Restarting the app will resolve most errors.
2. Update the St. Louis Public Library App. Here is how:
   1. On Android goto PlayStore » Search for "St. Louis Public Library" » Open St. Louis Public Library » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for St. Louis Public Library » click "UPDATE".
3. Clear St. Louis Public Library app cache: Clearing cached data will force your app to retrieve the latest data directly from St. Louis Public Library servers.
   1. On Android, goto Settings » Apps » Select "St. Louis Public Library" » click Storage » click "Clear Cache".
4. Check St. Louis Public Library app permissions. If any of these permissions required to use your device's features are disenabled, St. Louis Public Library might not work.
5. Uninstall and reinstall St. Louis Public Library. If nothing else has worked, completely uninstall St. Louis Public Library then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing St. Louis Public Library not working

2. Fix St. Louis Public Library Server issues & Internet Connection

1. Check network connection: An unstable Internet will make St. Louis Public Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to St. Louis Public Library not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, St. Louis Public Library may not be able to connect to the Internet when running in the background.