Published by Bolinda digital on Nov 10, 2023

Report an issue with BorrowBox Library.
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Why should I report an Issue with BorrowBox Library?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bolinda digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BorrowBox Library

1. The BorrowBox app makes it easy to browse, borrow and read your library’s eAudiobooks, eBooks and eMagazines anywhere, everywhere.

2. If BorrowBox is available through your local library you can simply log in with your member details to access the library’s collection of eAudiobooks, eBooks and eMagazines.

BorrowBox Library Customer Insights

1. However I would really enjoy if it was possible to undo returning a book/audiobook for a few seconds after it has been returned as I have returned books by mistake instead of renewing them and then I have to reserve and wait for them all over again.Great source of audio books free through your local library.

2. Also, the digital library is made up almost exclusively of very modern books - I guess it isn't cost effective for companies to digitize their older titles.

3. The selection of e books and audio books is amazing, there is something for everyone! I also enjoyed being able to access and subscribe to magazines.

4. I've read so many books and been able to experiment with different styles.

5. Would also be good to have buttons to skip 5mins forward or back as well as the 30 sec ones as some chapters are really longThis would be a wonderful app, if only it were possible to search for books.

6. You may have to wait for a particular book, but there is a selection of always available and you can discover books you had not heard of and widen your range.

7. I read most books on nighttime mode to save battery but also because thats easier on the eyes at night.

8. So 99% of all the books I want to read are unavailable on this app ( I realize this isn't the fault of the app creators, nor of my library).

9. All the books are narrated well and there is a huge range of titles and genres.

10. But neither correctly sort books - titles from months ago frequently appear at the top of results.

11. When reading books, it does the job, but don't expect much more.

Steps to Troubleshoot & Fix BorrowBox Library Issues

1. Fix BorrowBox Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart BorrowBox Library: Restarting the app will resolve most errors.
  2. Update the BorrowBox Library App. Here is how:
    1. On Android goto PlayStore » Search for "BorrowBox Library" » Open BorrowBox Library » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BorrowBox Library » click "UPDATE".
  3. Clear BorrowBox Library app cache: Clearing cached data will force your app to retrieve the latest data directly from BorrowBox Library servers.
    1. On Android, goto Settings » Apps » Select "BorrowBox Library" » click Storage » click "Clear Cache".
  4. Check BorrowBox Library app permissions. If any of these permissions required to use your device's features are disenabled, BorrowBox Library might not work.
  5. Uninstall and reinstall BorrowBox Library. If nothing else has worked, completely uninstall BorrowBox Library then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BorrowBox Library not working

2. Fix BorrowBox Library Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make BorrowBox Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BorrowBox Library not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BorrowBox Library may not be able to connect to the Internet when running in the background.

Reported Issues