Contact The Gospel Project Customer Service

Why should I report an Issue with The Gospel Project?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LifeWay Christian Resources to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Basically thanks for taking my money whoever, I don't even need the book now the quarter has passed.Other reviews are correct: the app does not include a way to view purchased content.

2. It gives 2 buttons when I look at my purchased content, "owned" & "archive", but it won't allow a download or to even archive the content.I should have read the reviews before I purchased... cannot open the content that I bought.

3. Like other people's reviews, the app won't allow me to download purchased content.

4. It's ridiculous seeing that they promote it in the back of the Gospel Project study guide!Very disappointed in this app, I feel that it and The Gospel Project / Lifeway has stolen money and time from me.

5. Now I'm unable to locate the latest Daily Disciple Guide to purchase.As other reviews have noted, there is no way to download the guide after purchase.

6. Update: they claimed ignorance with the issue, stating they had no control with it since it was purchased through the Google Play store.

7. I really feel cheated on this, and I'm really disappointed by seeing so many poor reviews and not a single response from LifeWay to rectify.

8. This app should be taken down until this basic functionality is fixed.Purchased guides show as "owned," but there's no way to download them.

9. Tried to get my money back from Google Play and they say it's not eligible for refund.This app is horrible.

10. Seems like a great digital resource, but nowhere is there a download button to get my file.

11. Wish I'd read the reviews BEFORE I gave them any money.App used to work pretty well.

1. Fix The Gospel Project Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Gospel Project: Restarting the app will resolve most errors.
2. Update the The Gospel Project App. Here is how:
   1. On Android goto PlayStore » Search for "The Gospel Project" » Open The Gospel Project » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Gospel Project » click "UPDATE".
3. Clear The Gospel Project app cache: Clearing cached data will force your app to retrieve the latest data directly from The Gospel Project servers.
   1. On Android, goto Settings » Apps » Select "The Gospel Project" » click Storage » click "Clear Cache".
4. Check The Gospel Project app permissions. If any of these permissions required to use your device's features are disenabled, The Gospel Project might not work.
5. Uninstall and reinstall The Gospel Project. If nothing else has worked, completely uninstall The Gospel Project then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Gospel Project not working

2. Fix The Gospel Project Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Gospel Project be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Gospel Project not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Gospel Project may not be able to connect to the Internet when running in the background.