Published by Widget7 on Aug 26, 2024

Report an issue with WiFi 5G.
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Why should I report an Issue with WiFi 5G?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Widget7 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WiFi 5G image 1 contact WiFi 5G image 2

About WiFi 5G

1. The primary differences between the 2. 4 GHz and 5GHz wireless frequencies are range and bandwidth. 5GHz provides faster data rates at a shorter distance, whereas 2. 4GHz offers coverage for farther distances, but may perform at slower speeds.

2. *More and more mobiles and wireless routes have supported Wifi 5Ghz Band . forget the complex manual and phone menu , we need a simple way to check the capability of mobile before buying new devices . *In more and more public or private place , 5G wifi routes are now ready to be deployed .

3. Overcrowding and interference can cause slower speeds and intermittent connectivity issues. • If faster speeds are most important to you, 5GHz is usually a better choice than 2. 4 GHz. • If wireless range is more important to you, 2. 4 GHz is usually a better choice than 5 GHz.

4. In most cases, the higher the frequency of a wireless signal, the shorter its range, or how far your data can travel, will be.

5. The biggest reason for this is that higher frequency signals cannot penetrate solid objects like walls and floors as well as lower frequency signals. Thus, the 2. 4 GHz has a farther range than the 5 GHz frequency.

6. This article describes the differences between 2. 4 GHz and 5GHz frequencies, and offers suggestions for choosing the frequency that is best for your situation.

7. Therefore, the 5GHz with its higher bandwidth will provide much faster data connections than 2. 4 GHz.

8. Higher bandwidth means that files will download and upload faster, and high-bandwidth applications such as streaming video will perform much smoother and faster.

9. Higher frequencies allow faster transmission of data, also known as bandwidth.

10. Many devices only use the 2. 4 GHz frequency, and these devices are all attempting to use the same “radio space” which can cause overcrowding of the channels.

11. The 5GHz band has 23 available channels for devices to use vs. the 3 available on the 2. 4 GHz band.

WiFi 5G Customer Insights

1. It only displays details about the phone,e.g model,type,manufacturer e.t.c. In terms of wifi band selection,it does nothing other than tell you it's not supported!Using wifi 5G when this app tested for it and then your app said that the phone wifi was not cabable so unreliable to a fault i put only one star then moved it to 4 because there is obviously something amiss so ill trust in you to get it fixed then rty again in a month, or so good luck you can do it.Says that my five gigahertz band is not supported.. I know for a fact it does and it works like it's supposed to but then switches to two when you get closer like it's supposed to so I know this app is fake.. DO NOT DOWNLOADPointless.

2. Thank you very muchBad 👎if your phone is not supporting 5ghz bands .do not try this appThe great app for lock wifi band 5Ghz,,,,,, amazing app, thanks fullIt doesn't work to set 5G on a Pixel 3a XL.It is useless appWhy do you need access to user's social media and other personal data? Cancelling the installation.

3. And does nothing.This app is really good,I can now connect 5g wifi freely.

4. Anything you select, says sorry 5g not available.

5. I find this app useless.

6. Gives option 2.4g or 5g.

Steps to Troubleshoot & Fix WiFi 5G Issues

1. Fix WiFi 5G Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WiFi 5G: Restarting the app will resolve most errors.
  2. Update the WiFi 5G App. Here is how:
    1. On Android goto PlayStore » Search for "WiFi 5G" » Open WiFi 5G » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WiFi 5G » click "UPDATE".
  3. Clear WiFi 5G app cache: Clearing cached data will force your app to retrieve the latest data directly from WiFi 5G servers.
    1. On Android, goto Settings » Apps » Select "WiFi 5G" » click Storage » click "Clear Cache".
  4. Check WiFi 5G app permissions. If any of these permissions required to use your device's features are disenabled, WiFi 5G might not work.
  5. Uninstall and reinstall WiFi 5G. If nothing else has worked, completely uninstall WiFi 5G then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WiFi 5G not working


2. Fix WiFi 5G Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WiFi 5G be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WiFi 5G not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WiFi 5G may not be able to connect to the Internet when running in the background.

Reported Issues