Contact Mixing Station Customer Service

Why should I report an Issue with Mixing Station?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of davidgiga1993 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Therefore, I would very much like to see a window with connected devices (such as stageboxes, etc.); Scaling in patching mode; Console setup (clock, sample rate, etc.); Bus mode selection in its config (pre, post, group); And of course it would be cool to see the design of fx devices (such as 1176 LA2A, etc.): Thank you very much for this software, it's brilliant!!! And the re-gain function is genius!)Really good app.

2. I hope the dev figures out some of the peripheral issues.I really like this app! This is the only Android app I have found that can be used to control almost everything on the Allen and Heath Qu series, and it works great! I haven't noticed any bugs.

3. One thing I'd like to see yet on this app would be the ability to control duckers.I have reliably used this app for a number of years on a multitude of gigs and it's incredibly convenient to have on android devices and to have the ability to step away from the console and still have a control.

4. Noticing on Galaxy S22+ using with X32 Compact, if I go to any other app while it's connected, or the screen turns off, it causes the app to go to a blank screen and you have to kill the app and restart and reconnect.

5. It gives you more control than Allen and Heath's Qu-You app, which doesn't control the main mix and doesn't have near all the features that this app has.

6. The only thing it doesn't provide is the network router that is crucial to operating this app with the consoles.Hello, I would very much like to completely replace the full console with your software.

7. Is there a setting I'm missing to keep it connected? Thanks for all you hard work and making your phenomenal app.So much better than the Behringer Wing-Q personal monitoring app.

8. I can choose the size of the faders, how many faders show, what faders show, automatically load to the mixer, in-ear channel, and layout I want each time.

9. The app was free for me, although that doesn't seem to be consistent amount other friends with different phones.

10. I'd recommend this app (along with purchasing the license) to anyone who finds themselves running a console from sidestage or in an inconvenient place every time.

11. I've used several versions across different phones (using it on a Surface Duo now and I love it!) , never had a problem, and they keep adding features / fixes.

1. Fix Mixing Station Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mixing Station: Restarting the app will resolve most errors.
2. Update the Mixing Station App. Here is how:
   1. On Android goto PlayStore » Search for "Mixing Station" » Open Mixing Station » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mixing Station » click "UPDATE".
3. Clear Mixing Station app cache: Clearing cached data will force your app to retrieve the latest data directly from Mixing Station servers.
   1. On Android, goto Settings » Apps » Select "Mixing Station" » click Storage » click "Clear Cache".
4. Check Mixing Station app permissions. If any of these permissions required to use your device's features are disenabled, Mixing Station might not work.
5. Uninstall and reinstall Mixing Station. If nothing else has worked, completely uninstall Mixing Station then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mixing Station not working

2. Fix Mixing Station Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mixing Station be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mixing Station not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mixing Station may not be able to connect to the Internet when running in the background.