Contact Journal it! Customer Service

Why should I report an Issue with Journal it! - Bullet, Planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Doit Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. trying to create habits and routines feels impossible since the calendar system and time blocking aren't intuitive & the online tutorials aren't very supportive either.The app is fantastic, I just started using it, very easy to learn to use the features and the analytic features are great.

2. it's working super well!!!! I'd actually like to upgrade to the paid version when i can because the added features seem like they would enhance the experience/make it more fun HOWEVER; without the premium features it is still a great app! i don't use the planning side a lot tho cause I'm still figuring it out.i got this app and paid for premium because i wanted to get more structured as someone who's neurodivergent, and struggling with different notebooks and planners that promise to help but dont.

3. 😞The digital journel I've been searching for, for years! The interface is simple to use, if I close out without saving, it automatically keeps my place, I can color code my notes and journels, and even add photos to the covers! Not to mention all of the other stuff I haven't mentioned.

4. Picture are very small know as before they were big and visibleHello I just acquired the app and as I take the time to learn the functionality I find the ability to get information on each option fabulously helpful.

5. This is really helping me get organized and stay on track, I can't recommend this journel enough!Since the last update, there's been a couple of things that has changed with the keyboard interface.

6. also: How do I back-date/time an entry? No matter which menu I add a record from it is always stamped the current date and time and placed there in the timeline?!I was looking for a habit tracker meets BUJO.

7. The cursor doesn't move from the last typed word so I tap the spacebar and it still doesn't move but when I type the next word there are many spaces in between them.

8. I always want to journal but never could get started with a paper binder, this electronic version was easy and flexible to get started.

9. It seems potentially quite useful and very flexible, but I'm not sure if I'm willing to put in the effort to learn the maddening UI, vague naming of elements and processes, and counterintuitive, redundant workflows.

10. When backspacing a word for corrections, and the correct word is suggested, when tapped it doesn't replace it but adds it to the misspelled word.

11. Activities are prominent, but not explained, habits are only located in the side bar menu which is only accessed from the main screen.

1. Fix Journal it! Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Journal it!: Restarting the app will resolve most errors.
2. Update the Journal it! App. Here is how:
   1. On Android goto PlayStore » Search for "Journal it!" » Open Journal it! - Bullet, Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Journal it! » click "UPDATE".
3. Clear Journal it! - Bullet, Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Journal it! servers.
   1. On Android, goto Settings » Apps » Select "Journal it! - Bullet, Planner" » click Storage » click "Clear Cache".
4. Check Journal it! app permissions. If any of these permissions required to use your device's features are disenabled, Journal it! might not work.
5. Uninstall and reinstall Journal it!. If nothing else has worked, completely uninstall Journal it! then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Journal it! not working

2. Fix Journal it! Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Journal it! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Journal it! not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Journal it! may not be able to connect to the Internet when running in the background.