Published by David Lhoumaud

Report an issue with Mind Palace.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Mind Palace?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of David Lhoumaud to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mind Palace image 1 contact Mind Palace image 2

About Mind Palace

1. The method of the loci, method of the places or more recently palace of the memory, is a mnemonic method, or "art of memory", practiced since Antiquity; the poet Simonide of Ceos would be the inventor.

2. Mind Palace is an application that will allow you to organize your memory and graphically structure your mental palate.

3. This app is available in English, French, German, Spanish, Portuguese, Italian.

4. It is mainly used to memorize long lists of ordered elements.

5. It is based on the memory of places already well known, to which we associate by various means the new elements that we wish to memorize.

Mind Palace Customer Insights

1. That being said im using this and it's great!Excellent to memorize, and the mind remembers words / sentences by the imagery captured by the eyesight in that very moment.need to have some kind of sequence among the places, cannot walk through it nowExcellent tool for developing your own memory palacesThis is really great.Please update the app as soon as possible.

2. If there comes an option of making photo collage and adding as a "place" then it would be one of the unbeatable features.Useless piece of junkHard to use effectivelyThis is ok ,you can put multiple stars/marks on each image.

3. Add pictures of the rooms in your palace (or a picture of a drawing of one), and press and hold to add a tiny star you can press later to see your memory.

4. For multiple palaces, include the Palace name first in the title for each room.I like this program allot.

5. A feature I miss is making multiple photos as ONE place and/or room.

6. Instructions are in broken English, but just know to press and hold to add a memory.

7. You can even attach a photo to the memory.

8. Secondly it rotates the photo, this fine because i can take the photo in portrait mode, it's just annoying.

9. So a place (house) should have subplaces(rooms) and each subplace can have subplaces(walls).

10. We need different folders in the app so that it becomes more organized.

11. Layering, i want places within places.

Steps to Troubleshoot & Fix Mind Palace Issues

1. Fix Mind Palace Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mind Palace: Restarting the app will resolve most errors.
  2. Update the Mind Palace App. Here is how:
    1. On Android goto PlayStore » Search for "Mind Palace" » Open Mind Palace » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mind Palace » click "UPDATE".
  3. Clear Mind Palace app cache: Clearing cached data will force your app to retrieve the latest data directly from Mind Palace servers.
    1. On Android, goto Settings » Apps » Select "Mind Palace" » click Storage » click "Clear Cache".
  4. Check Mind Palace app permissions. If any of these permissions required to use your device's features are disenabled, Mind Palace might not work.
  5. Uninstall and reinstall Mind Palace. If nothing else has worked, completely uninstall Mind Palace then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mind Palace not working


2. Fix Mind Palace Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mind Palace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mind Palace not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mind Palace may not be able to connect to the Internet when running in the background.

Reported Issues