Contact Mind Palace Customer Service

Why should I report an Issue with Mind Palace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Spikey Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Needs to have more stations (loci) and the ability to compound palaces, e.g. have a portal image so it can transport to a different palace.One of those apps with so much potential.

2. Login in & out system by google or facebook is easy for us to track our progress in our palace.when i m reformat my phone,the progress is still there because will be using this apps very long time.It's ok.

3. the ability to export and import palaces (for backup and restore using on a 2nd or 3rd device - like from phone to tablet) and it'd be absolutely killer.

4. Insert more star marking for object in the location.10 to 20 star marking object is good in one particular location.

5. Hope the developer really gets to virtual reality loci placement.

6. If possible, developer, please it can be improved with three additional functions: 1.

7. with the ability to add multiple stars, along with 3.

8. Thanks for this great app!Please include more feature.

9. I'm giving this app 5 stars.

10. make the photos zoomable and 2.

1. Fix Mind Palace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mind Palace: Restarting the app will resolve most errors.
2. Update the Mind Palace App. Here is how:
   1. On Android goto PlayStore » Search for "Mind Palace" » Open Mind Palace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mind Palace » click "UPDATE".
3. Clear Mind Palace app cache: Clearing cached data will force your app to retrieve the latest data directly from Mind Palace servers.
   1. On Android, goto Settings » Apps » Select "Mind Palace" » click Storage » click "Clear Cache".
4. Check Mind Palace app permissions. If any of these permissions required to use your device's features are disenabled, Mind Palace might not work.
5. Uninstall and reinstall Mind Palace. If nothing else has worked, completely uninstall Mind Palace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mind Palace not working

2. Fix Mind Palace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mind Palace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mind Palace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mind Palace may not be able to connect to the Internet when running in the background.