Contact MindPal Customer Service

Why should I report an Issue with MindPal - Brain Training Games?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Elektron Labs Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Why not have a deal on it though for the ones who use it all the time? Offer the membership at lower price and offer a way to be ads free with like a one-time price? I simply cannot afford to spend much money on mobile my rent has gone up, groceries are more expensive, etc.Good little brain exercises, with daily reminders to keep with it.

2. Should be able to do more without paying.I was originally going to go ahead and give it a halfway decent review because frankly I wanted to be able to open up one of the levels that they shut down really quickly when you're on the free version.

3. Only complaint is wish the free version would reduce the ads by at least 10% or 20%, if it did that ⭐⭐⭐⭐Fun, challenging brain puzzles.

4. Great access to the exercises after completing the daily round, for practicing!The games are fun and get my brain working without exhaustion.

5. Ads aren't bad at all.I inadvertently paid for the full version by forgetting to cancel the free trial.

6. However, it has a tendency to cause my phone to freeze so I can't play app for a long single time, I usually have to exit it and come back or in some cases force my phone to restart which is pretty frustrating.

7. I just wish they had a wider selection of games, not only the ones that you play for scores but also to relax.

8. And then I was able to successfully navigate it myself.Really enjoy these brief but challenging games.

9. Haven't tried the pro version, the basic provides enough challenge and variety for me.

10. Have not tried the pay version, but the free version is decent.

11. it needs to be progressive as you get past each level successfully.It has a good variety of games that are both fun and challenging.

1. Fix MindPal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MindPal: Restarting the app will resolve most errors.
2. Update the MindPal App. Here is how:
   1. On Android goto PlayStore » Search for "MindPal" » Open MindPal - Brain Training Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MindPal » click "UPDATE".
3. Clear MindPal - Brain Training Games app cache: Clearing cached data will force your app to retrieve the latest data directly from MindPal servers.
   1. On Android, goto Settings » Apps » Select "MindPal - Brain Training Games" » click Storage » click "Clear Cache".
4. Check MindPal app permissions. If any of these permissions required to use your device's features are disenabled, MindPal might not work.
5. Uninstall and reinstall MindPal. If nothing else has worked, completely uninstall MindPal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MindPal not working

2. Fix MindPal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MindPal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MindPal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MindPal may not be able to connect to the Internet when running in the background.