Published by BP Support LLC on Oct 9, 2024

Report an issue with Bloomberg Connects.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Bloomberg Connects?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BP Support LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Bloomberg Connects image 1 contact Bloomberg Connects image 2

About Bloomberg Connects

1. Use the app to discover museums and cultural spaces worldwide including — The Andy Warhol Museum, La Biennale di Venezia, Brooklyn Museum, Central Park Conservancy, The Dalí, Denver Art Museum, The Frick Collection, Georgia O’Keeffe Museum, Guggenheim Museum, Hammer Museum, ICA/Boston, Maison Européenne De La Photographie (MEP), The Met, MoMA, Mori Art Museum, MFA Boston, National Portrait Gallery (London), New York Botanical Garden, Noguchi Museum, The Phillips Collection, Royal Scottish Academy, Serpentine, Storm King Art Center, Whitney Museum of American Art, Yorkshire Sculpture Park and more.

2. From behind-the-scenes guides to artist and expert-curated video and audio content, Bloomberg Connects makes it easy to discover arts and culture anytime, anywhere. • Plan and Discover: Map out your visit with our planning tools in advance, then use the lookup numbers onsite for quick information about an unexpected find. • On-Demand Content: Use the app onsite or on its own to bring exhibitions and collections to life with exclusive multimedia content created by our museum collaborators.

3. Bloomberg Connects benefits our partners – over 500 museums, galleries, gardens, and cultural spaces, with more joining every month – by providing a pre-built, easy-to-use app interface that can be customized to their content and mission.

4. With the free Bloomberg Connects app, explore interactive guides to over 500 museums, galleries, sculpture parks, gardens, and cultural spaces from the palm of your hand.

5. Free to download and free to use, the app was created by Bloomberg Philanthropies to help make the art and offerings of cultural organizations more accessible—not just to those visiting in person but to people around the world.

6. For more arts and culture inspo, follow us on Instagram, Facebook, and Threads (@bloombergconnects). Have feedback?

7. Let us know: feedback@bloombergconnects.

Bloomberg Connects Customer Insights

1. Then I tried it in tablet form holding it in portrait mode and it filled the screen and showed complete pictures - very promising and I'll explore more ....I found this app to be incredibly informative while walking about The Frick Collection and The Morgan Library.

2. Very confusing, I'd expect way better in a major museum.It's suted,nice readings real matter, what! Thanques it's children's hospitallities thay doI used this at the Yorkshire Sculpture Park and found it really useful.

3. Mostly from New York and the United Kingdom.Interesting - using android on a pixelbook (ie chromebook): very frustrating at first as only half the picture showed in a phone portrait format box within a 12" landscape screen.

4. Often forgets its place and goes back to the start screen and I have to re-select the sculpture park, click through to get to the menu, wait for it to load everything up again.

5. This one gives you a chance to see photos of the artwork, historical photographs or pieces on display and it gives you information about the museum and the art being displayed.

6. List of exhibitions is alphabetical, very useful when this is not how the space is organized.An absolutely amazing application which can take you on tours of wonderful and awe inspiring museums from across the world.

7. Throughout both museums were easily accesible QR codes with insightful tidbits about the works inside - offering a much enhanced experience from my last trip.

8. Keeps going back to the main screen for venue selection, and it takes forever to load the page I need.

9. The fact that I can tour and experience digitally so many great and informative museums/exhibits from across the world is something that is hard for me to even comprehend.

10. I would give this 5* but when browsing the collection of paintings that this app has re the Wallac Collection, I am unable to expand the body text that sits underneath the photo.

11. While it is not like some of the apps where you can take a 360° virtual tour of the museum, and walk through the museum.

Steps to Troubleshoot & Fix Bloomberg Connects Issues

1. Fix Bloomberg Connects Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bloomberg Connects: Restarting the app will resolve most errors.
  2. Update the Bloomberg Connects App. Here is how:
    1. On Android goto PlayStore » Search for "Bloomberg Connects" » Open Bloomberg Connects » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bloomberg Connects » click "UPDATE".
  3. Clear Bloomberg Connects app cache: Clearing cached data will force your app to retrieve the latest data directly from Bloomberg Connects servers.
    1. On Android, goto Settings » Apps » Select "Bloomberg Connects" » click Storage » click "Clear Cache".
  4. Check Bloomberg Connects app permissions. If any of these permissions required to use your device's features are disenabled, Bloomberg Connects might not work.
  5. Uninstall and reinstall Bloomberg Connects. If nothing else has worked, completely uninstall Bloomberg Connects then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bloomberg Connects not working


2. Fix Bloomberg Connects Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bloomberg Connects be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bloomberg Connects not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bloomberg Connects may not be able to connect to the Internet when running in the background.

Reported Issues