Published by Shalette East Group LLC

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Why should I report an Issue with Learning Hub?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shalette East Group LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Learning Hub

1. LearningHub. online will give you 24/7 access to the most extensive range of PEP, CSEC and CAPE learning materials, including course work, animations, notes, quizzes, and mock exams. Learninghub. online is geared at ensuring success in your classwork, national and regional examinations.

2. Come learn with us at LearningHub. online – we can’t wait to welcome you to our online family where we will transform the way you learn.

3. Learning material is delivered in an easy-to- learn format and will make learning easy and fun.

4. Plus you can get class notes to read at your comfort or play a game to learn and have fun.

5. Then you can tune into a live tutorial or leave a message for your tutor at any time.

6. Need a little extra help with a difficult topic?

7. The website was designed for the new age Caribbean student on the go.

Learning Hub Customer Insights

1. Very useful study companion especially in this time when school is suspended it provides appropriate learning material to keep the kids engaged at home.

2. I am so delighted that you guys made it! It makes my brain Climax to the pleasure of knowledge!This is a very great app.

3. Let's keep them learning with learninghub !!!This is truly a wonderful and amazing learning app.

4. I also like the videos and the online interactive classes.The most excellent online resource EVER! .

5. Learning Hub put my kids in the country's top 1%.

6. Easy to use and very good material.

7. This is a great app.

Steps to Troubleshoot & Fix Learning Hub Issues

1. Fix Learning Hub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Learning Hub: Restarting the app will resolve most errors.
  2. Update the Learning Hub App. Here is how:
    1. On Android goto PlayStore » Search for "Learning Hub" » Open Learning Hub » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learning Hub » click "UPDATE".
  3. Clear Learning Hub app cache: Clearing cached data will force your app to retrieve the latest data directly from Learning Hub servers.
    1. On Android, goto Settings » Apps » Select "Learning Hub" » click Storage » click "Clear Cache".
  4. Check Learning Hub app permissions. If any of these permissions required to use your device's features are disenabled, Learning Hub might not work.
  5. Uninstall and reinstall Learning Hub. If nothing else has worked, completely uninstall Learning Hub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Learning Hub not working


2. Fix Learning Hub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Learning Hub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Learning Hub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Learning Hub may not be able to connect to the Internet when running in the background.

Reported Issues