Published by soulradio.com on Apr 22, 2024

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Why should I report an Issue with Soul Radio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of soulradio.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Soul Radio

1. Op Soul Radio hoor je een uitgekiende mix van Soul, Funk, R&B en Disco.

2. The coolest classics and the best new Soul!

3. De bekende Atlantic, Motown en Stax Soul Classics vanaf de jaren ’60, de vetste Funk en lekkerste (Post) Disco uit de jaren ’70 en ’80, de grootste Soul en R&B-krakers uit de jaren ’90 en ’00, én een zorgvuldige greep uit de allerbeste recentere Soul!

Soul Radio Customer Insights

1. town,& I'm trying too learn Dutch with the bare newsFound this station on a trip to Amsterdam...LOVE IT!..Nice to hear all of those songs..takes you back..makes you feel goodCoolI feel this way a good station.

2. Does anyone else have this problem and did you resolve it? I would give 5 stars for music but the buffering hurts.Best music on the web have a problem with it keep switching off.

3. I love this station as there's no incessant chatter other than the hourly news bulletin.

4. I thought it was my WiFi but it does the same in the gym and at other people's houses.

5. Just great music to work out to.

6. BUT it buffers and stops through tracks All The Time, which is infuriating.

7. I was looking tosee if it had been upgraded but it looks the same.

Steps to Troubleshoot & Fix Soul Radio Issues

1. Fix Soul Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Soul Radio: Restarting the app will resolve most errors.
  2. Update the Soul Radio App. Here is how:
    1. On Android goto PlayStore » Search for "Soul Radio" » Open Soul Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Soul Radio » click "UPDATE".
  3. Clear Soul Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Soul Radio servers.
    1. On Android, goto Settings » Apps » Select "Soul Radio" » click Storage » click "Clear Cache".
  4. Check Soul Radio app permissions. If any of these permissions required to use your device's features are disenabled, Soul Radio might not work.
  5. Uninstall and reinstall Soul Radio. If nothing else has worked, completely uninstall Soul Radio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Soul Radio not working


2. Fix Soul Radio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Soul Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Soul Radio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Soul Radio may not be able to connect to the Internet when running in the background.

Reported Issues