Contact Marktplaats Customer Service

Why should I report an Issue with Marktplaats?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Marktplaats BV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. an improvement would be to have that page recommend stuff based on phrases searched, instead of just single words within it.Many scammers present and the platform does not even allow basic functionality to give a free text feedback about a buyer or a seller.

2. For this reason you will never know if the seller or buyer is doing any fishy business or not? Additionally, even if you are the highest bidder it means nothing... No restriction that the seller must sell to you.

3. And don't let me say anything about the scammers and webshops posting stuff on there... Marktplaats is really bad nowadays.Get rid of the 100s of ads!!!! I turn on notifications, it says there are 15 new results but it shows me 336 because of all the ads.

4. Notifications only work 20% of the time of those 90% are advertisement messages from marktplaats that I have 0 interest in.

5. Hopeless atmThey keep sending you marketing app notifications (unrelated to my ads and searches) for which there are no unsubscribe options.

6. Better to stick to the web version to avoid nuisance.I don't recieve notifications from chats, bids etc.

7. if you want your product advertisement to become better noticed you pay only very low prices like below 1 euro.

8. Double check your accounts!!basic usage is free, so great.

9. If you bid your not obligated to pay so you have to handle 50% people who never show up.Works terrible at the moment.

10. I have ordered the gas stove from seller and I have done my payment.

11. Even in the app messages from other people don't always show up.

1. Fix Marktplaats Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Marktplaats: Restarting the app will resolve most errors.
2. Update the Marktplaats App. Here is how:
   1. On Android goto PlayStore » Search for "Marktplaats" » Open Marktplaats » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marktplaats » click "UPDATE".
3. Clear Marktplaats app cache: Clearing cached data will force your app to retrieve the latest data directly from Marktplaats servers.
   1. On Android, goto Settings » Apps » Select "Marktplaats" » click Storage » click "Clear Cache".
4. Check Marktplaats app permissions. If any of these permissions required to use your device's features are disenabled, Marktplaats might not work.
5. Uninstall and reinstall Marktplaats. If nothing else has worked, completely uninstall Marktplaats then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Marktplaats not working

2. Fix Marktplaats Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Marktplaats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Marktplaats not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Marktplaats may not be able to connect to the Internet when running in the background.