Published by LetsConstruct on Nov 4, 2023

Report an issue with BeamDesign.
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Why should I report an Issue with BeamDesign?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LetsConstruct to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BeamDesign Customer Insights

1. produce in beam............I just downloaded before few days, probably one of the best apps on the market for solving simple beam designs.I have been using this App for almost 3 years now.

2. I'd really like that feature.Thanks for guidance Amazing apps But we need modifying please introduce with portal frameI guess, this is the best app on app store for the design of beam.

3. Easy to use and gives accurate results.it is really helpful..it gives a sound idea about the stresses reaction ect.

4. Excellent way to quickly confirm your answers.This is good.. please add library, like I want to do vehicle BM and SF.its difficult to drow each time.Very difficult to use.

5. So it means the app can not solve beams or frames with settlement or imposed deflection.

6. Although when I put in value for *imposed deflection it does not reflect on my calculation.

7. I will like to hear from the developers.Therr are times where, the distance is not accurate.

8. Great app anyways!Works great for checking work.

9. I.e. when you input 3m, but it will put the distance on 2.999m. Hope you fix this.

10. After trying to draw a simple analysis.

11. Been really helpful.

Steps to Troubleshoot & Fix BeamDesign Issues

1. Fix BeamDesign Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BeamDesign: Restarting the app will resolve most errors.
  2. Update the BeamDesign App. Here is how:
    1. On Android goto PlayStore » Search for "BeamDesign" » Open BeamDesign » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BeamDesign » click "UPDATE".
  3. Clear BeamDesign app cache: Clearing cached data will force your app to retrieve the latest data directly from BeamDesign servers.
    1. On Android, goto Settings » Apps » Select "BeamDesign" » click Storage » click "Clear Cache".
  4. Check BeamDesign app permissions. If any of these permissions required to use your device's features are disenabled, BeamDesign might not work.
  5. Uninstall and reinstall BeamDesign. If nothing else has worked, completely uninstall BeamDesign then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BeamDesign not working


2. Fix BeamDesign Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BeamDesign be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BeamDesign not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BeamDesign may not be able to connect to the Internet when running in the background.

Reported Issues

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