Contact Tonal Tinnitus Therapy Customer Service

Why should I report an Issue with Tonal Tinnitus Therapy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of appyhapps.nl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can't seem to delete saved tones though, so a have quite a few cluttered saved tones.It's very, very difficult to find the right frequency for a single tinnitus tone when you have multiple.

2. thanks.It hasn't cured my tinnitus, but the ability to save different frequencies and play them back has given me brief moments of relative silence, and the therapy tones seem to help as well.

3. The acoustic tones although didn't help reduce my tinnitus personally they do offer a great deal of relief and help distract from the ringing especially when trying to get to sleep.

4. This apps use of my frequency combined with alternative tones based on my frequency and the ability to choose if and what your masking sound (I chose rain) is really incredible! I'm really looking forward to using this app for more time.Two big problems, 1 smaller.

5. If they play it while stressed and pay attention to the sounds, it can condition their brain in a way that makes their tinnitus experience even worse.

6. I actually use it on a daily basis just for the crickets and other white noises... I would definitely use the actual therapy more if the volume balance would work properly (it only reduces the volume one side but doesn't mute it).

7. This app has saved my life!!!! Tje tinnitus got so bad I had contemplated the worst thing you can imagine, suicide:( But this app is a true "Life saver ".

8. There must be a more user friendly way to find my frequency.Mind blowing app!!! Wonderful in its complexity and treatment of this debilitating problem.

9. I'm sure using the wrong tone will make my hearing worse, although it doesn't say what happens if you run it for 4hours/day with the wrong pitch.

10. My tinnitus frequency is 10710 Hz.

11. A suggestion to the developers: It seems like some people complain about this app making their tinnitus worse.

1. Fix Tonal Tinnitus Therapy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tonal Tinnitus Therapy: Restarting the app will resolve most errors.
2. Update the Tonal Tinnitus Therapy App. Here is how:
   1. On Android goto PlayStore » Search for "Tonal Tinnitus Therapy" » Open Tonal Tinnitus Therapy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tonal Tinnitus Therapy » click "UPDATE".
3. Clear Tonal Tinnitus Therapy app cache: Clearing cached data will force your app to retrieve the latest data directly from Tonal Tinnitus Therapy servers.
   1. On Android, goto Settings » Apps » Select "Tonal Tinnitus Therapy" » click Storage » click "Clear Cache".
4. Check Tonal Tinnitus Therapy app permissions. If any of these permissions required to use your device's features are disenabled, Tonal Tinnitus Therapy might not work.
5. Uninstall and reinstall Tonal Tinnitus Therapy. If nothing else has worked, completely uninstall Tonal Tinnitus Therapy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tonal Tinnitus Therapy not working

2. Fix Tonal Tinnitus Therapy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tonal Tinnitus Therapy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tonal Tinnitus Therapy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tonal Tinnitus Therapy may not be able to connect to the Internet when running in the background.