Contact PhotoSync (Sync to Picasa) Customer Service

Why should I report an Issue with PhotoSync (Sync to Picasa)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Akira Soumi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am ALWAYS pleased by that fact fact😉😉😉Way more control over your uploads to Picasa / Google picturesGetting this error and syncing has stopped - Retrieve failed.

2. Sorry but have to uninstall.Running KitKat and it never seemed to sync hourly as configuredGoogle album fetch is hung... Tried twice but no luckIt does exactly as it claims.

3. With some other apps, I generate an app-specific password using Google (eg, for my mail client to access Gmail) which I then enter into that app's configuration.

4. Says sync successful but no photos get downloaded from my albums to my device.This app is very vanilla,basic.

5. While I can see all of my Picasa albums in your app, the sync process seems to fail.

6. I suspect that Google is looking for authorization before it will facilitate that sync.

7. That is not good for syncingI use 2-step verification for my Google account.

8. It doesn't show your photos when you're choosing photos to upload.

9. "Tool for Picasa "by Colfier labs is much better and they don't restrict functions during the trial.

10. Any suggestions?Doesn't do anything on nougat.

11. I don't see a way to upload individual pictures either.

1. Fix PhotoSync (Sync to Picasa) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PhotoSync (Sync to Picasa): Restarting the app will resolve most errors.
2. Update the PhotoSync (Sync to Picasa) App. Here is how:
   1. On Android goto PlayStore » Search for "PhotoSync (Sync to Picasa)" » Open PhotoSync (Sync to Picasa) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PhotoSync (Sync to Picasa) » click "UPDATE".
3. Clear PhotoSync (Sync to Picasa) app cache: Clearing cached data will force your app to retrieve the latest data directly from PhotoSync (Sync to Picasa) servers.
   1. On Android, goto Settings » Apps » Select "PhotoSync (Sync to Picasa)" » click Storage » click "Clear Cache".
4. Check PhotoSync (Sync to Picasa) app permissions. If any of these permissions required to use your device's features are disenabled, PhotoSync (Sync to Picasa) might not work.
5. Uninstall and reinstall PhotoSync (Sync to Picasa). If nothing else has worked, completely uninstall PhotoSync (Sync to Picasa) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PhotoSync (Sync to Picasa) not working

2. Fix PhotoSync (Sync to Picasa) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PhotoSync (Sync to Picasa) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PhotoSync (Sync to Picasa) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PhotoSync (Sync to Picasa) may not be able to connect to the Internet when running in the background.