Published by GEOPHONE GROUP INTERNATIONAL Oy on Feb 3, 2023

Report an issue with GeoNET. Maps & Friends.
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Why should I report an Issue with GeoNET. Maps & Friends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GEOPHONE GROUP INTERNATIONAL Oy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GeoNET. Maps & Friends Customer Insights

1. Поскольку карту я уже покупал, и действия такие при смене телефона уже были в прошлвы раз, когда после нажатия кнопки "приобрести" появилось сообщение "карта приобретена ранее, спасибо" - но сейчас после проведения процедуры приобретения карты вы сняли с меня ее стоимось еще раз.

2. Allwinner T3 android 12.Not showing alternative routesCambodia Map not update 2015 too bad why not update and why you sale map Cambodia no updateDoes what it says on the tinThis is goodOkДобрый день, после установки приложения на новом телефоне под старым аккаунтом карта Петербурга была объявлена триальной, по истечении срока катра заблокировалась и программа предложила ее купить.

3. Прошу разъяснить порядок приобретения карт и срок действия такого приобретения - когд карта перестанет считаться купленной?Full likexerite yuklenmir error verir.

4. This app work pretty well and details, the audio voice direction clearer than gmap, in my country most lanes very close to each others, spliting lanes is headache with most navigation, but this geonet done well showed the correct lane even go through underpass.

5. The best it had many features and functions accustomed to one need, the only set back map always deleted by cleaning app.Stuck on startup white screen.

6. Android 11 s10 plus.

7. Same as bGEO map.

8. Isn't working.

Steps to Troubleshoot & Fix GeoNET. Maps & Friends Issues

1. Fix GeoNET. Maps & Friends Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GeoNET. Maps & Friends: Restarting the app will resolve most errors.
  2. Update the GeoNET. Maps & Friends App. Here is how:
    1. On Android goto PlayStore » Search for "GeoNET. Maps & Friends" » Open GeoNET. Maps & Friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GeoNET. Maps & Friends » click "UPDATE".
  3. Clear GeoNET. Maps & Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from GeoNET. Maps & Friends servers.
    1. On Android, goto Settings » Apps » Select "GeoNET. Maps & Friends" » click Storage » click "Clear Cache".
  4. Check GeoNET. Maps & Friends app permissions. If any of these permissions required to use your device's features are disenabled, GeoNET. Maps & Friends might not work.
  5. Uninstall and reinstall GeoNET. Maps & Friends. If nothing else has worked, completely uninstall GeoNET. Maps & Friends then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GeoNET. Maps & Friends not working


2. Fix GeoNET. Maps & Friends Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GeoNET. Maps & Friends be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GeoNET. Maps & Friends not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GeoNET. Maps & Friends may not be able to connect to the Internet when running in the background.

Reported Issues