Contact Beat Leap Customer Service

Why should I report an Issue with Beat Leap?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of POLIMI Game Collective to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. E la modalità touch è un po' aprossimativa in quanto non capisco dove devo premere e se lo sto effettivamente facendo.

2. Molto bello! Bravi ragazzi! Mettete un'impostazione per la difficoltà però.

3. Meglio la swipe di defaultthe beat was so "off" that I was missing everything.

4. Mi deprime vedere il mio punteggio negativo.

5. The music is not in sync with the timing window.

1. Fix Beat Leap Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Beat Leap: Restarting the app will resolve most errors.
2. Update the Beat Leap App. Here is how:
   1. On Android goto PlayStore » Search for "Beat Leap" » Open Beat Leap » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beat Leap » click "UPDATE".
3. Clear Beat Leap app cache: Clearing cached data will force your app to retrieve the latest data directly from Beat Leap servers.
   1. On Android, goto Settings » Apps » Select "Beat Leap" » click Storage » click "Clear Cache".
4. Check Beat Leap app permissions. If any of these permissions required to use your device's features are disenabled, Beat Leap might not work.
5. Uninstall and reinstall Beat Leap. If nothing else has worked, completely uninstall Beat Leap then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Beat Leap not working

2. Fix Beat Leap Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Beat Leap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Beat Leap not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Beat Leap may not be able to connect to the Internet when running in the background.