Published by Blackboard Inc.

Report an issue with Richmond Public Schools.
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Why should I report an Issue with Richmond Public Schools?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Blackboard Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Richmond Public Schools Customer Insights

1. Yall need to fix this app! There is no information! Literally when you get on the app it sends you to rps Twitter accountThere is no in formation it has top 5 stories and a link to Twitter?????? There are no others links or helpful informationI have to give this no stars because it is not offered for Blackberry unless I sideload, so I can't actually use it.

2. My teachers do place grades on Aspen but they don't show up on my end! Plus there's no computer access so this is an inconvenience to those who don't have a smart phone or Internet access on their phones.

3. Aspen should not be required for me to see my gradesGod bless the team of people who came up with this.Excellent way to get up to date information about RPS.

4. Boo on you, developers.Aspen isn't an ideal concept or app.

5. I liked the system my school used previously.

Steps to Troubleshoot & Fix Richmond Public Schools Issues

1. Fix Richmond Public Schools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Richmond Public Schools: Restarting the app will resolve most errors.
  2. Update the Richmond Public Schools App. Here is how:
    1. On Android goto PlayStore » Search for "Richmond Public Schools" » Open Richmond Public Schools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Richmond Public Schools » click "UPDATE".
  3. Clear Richmond Public Schools app cache: Clearing cached data will force your app to retrieve the latest data directly from Richmond Public Schools servers.
    1. On Android, goto Settings » Apps » Select "Richmond Public Schools" » click Storage » click "Clear Cache".
  4. Check Richmond Public Schools app permissions. If any of these permissions required to use your device's features are disenabled, Richmond Public Schools might not work.
  5. Uninstall and reinstall Richmond Public Schools. If nothing else has worked, completely uninstall Richmond Public Schools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Richmond Public Schools not working


2. Fix Richmond Public Schools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Richmond Public Schools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Richmond Public Schools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Richmond Public Schools may not be able to connect to the Internet when running in the background.

Reported Issues