Published by Chordify B.V. on Nov 28, 2024

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Why should I report an Issue with Chordify: Song Chords & Tuner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Chordify B.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Chordify Customer Insights

1. Less than $2 a month was worth itFantastic!!! This is a great app, well worth the money! So helpful, the chords move with the music, you can change keys with a tap, which saves tons of time charting it out by yourself! It has a loop function to work on a small section of a song and multiple ways to view the chords! There's also a library and you can save things! The chords are also accurate about 95% of the time, at least the basic triads, Anyway! Great app!A step in the right direction, but not walking on the whole path.

2. I don't use chord diagrams, as it does not show the name of the chord, and I play chords in different positions.Practically taught me piano.

3. When adding in the fact that the free app gives you 3 songs to listen to per day AND it counts rewinding a song as a different song, it's easy to see why this app should be ignored for something else unless you're going to build a far more up-to-date app.This is described as a free app.

4. But the last couple weeks alot of the songs I have saved someone has went in and put a lot of random chords that doesnt fit the song.

5. On top of that, the chords for the three songs I've played are highly inaccurate and the timing doesn't match the song at all.

6. Im glad I'm not paying for your service.Its pretty easy to use and does just fine with most songs that are composed of simple major and minor chords.

7. In a song > Overview there's a setting for diagrams and chords.

8. It follows chord diagrams with the song itself which is very helpful, there's little ads, and it's also very easy to use with a lot of different tools.

9. Even using a song where the chords are slow and super obvious, it screws up.

10. It does not allow you to scroll through the chord diagrams without the music automatically playing.

11. You can scroll through the chords on one screen, but not the diagrams.

Steps to Troubleshoot & Fix Chordify Issues

1. Fix Chordify Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chordify: Restarting the app will resolve most errors.
  2. Update the Chordify App. Here is how:
    1. On Android goto PlayStore » Search for "Chordify" » Open Chordify: Song Chords & Tuner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chordify » click "UPDATE".
  3. Clear Chordify: Song Chords & Tuner app cache: Clearing cached data will force your app to retrieve the latest data directly from Chordify servers.
    1. On Android, goto Settings » Apps » Select "Chordify: Song Chords & Tuner" » click Storage » click "Clear Cache".
  4. Check Chordify app permissions. If any of these permissions required to use your device's features are disenabled, Chordify might not work.
  5. Uninstall and reinstall Chordify. If nothing else has worked, completely uninstall Chordify then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chordify not working


2. Fix Chordify Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chordify be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chordify not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chordify may not be able to connect to the Internet when running in the background.

Reported Issues