Contact Indomaret Poinku Customer Service

Why should I report an Issue with Indomaret Poinku?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PT. Indomarco Prismatama to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Kini hadir dengan pengalaman serba baru bersama aplikasi Indomaret Poinku! - Dapat melakukan pembayaran langsung dengan i.

1. It took so long for verification SMS to come in, I tried more than 20x before the SMS actually comes in before the verification time expired and I gotta re-asked for it.. Everytime there's an update I have to relogin which is not ideal when you are in a long line of cashier and require QR scan for membership... I lost many purchase points because it won't login, asked for verification most of the time and I'm holding up the payment line.. so I have no choice but to pay without scanning QRNewest feature QR scan is the dumbest idea ever.

2. Merge ur apps into one and simplified it's function.Issues has been resolved by dev, can be used normally, thank you and keep up the good work.Application need to redeem point is ok.

3. Not the right way to raise the application rating with reason to input point from buy product need application1 star until the developer or anyone in charge of the application fixed the bug.

4. It's not necessary to input point need application.

5. Then ghosting me... Just said " the application cannot be run cuz the environment isnot secure and your data may in risk... Hello....you put my points at the risk.

6. What's the point of asking member phone number if you can't even use it for membership identification.

7. Just showing me the white blank page without anything's runningSeriously, what's wrong with you? New version being update.

8. Cannot use the point i had collect and nearly expired.It seems interesting.

9. Then, boom, the app stop working.Got trouble from the 1st time installation.

10. It forces user to have internet connection in order to generate QR code.

11. They asked for an update.

1. Fix Indomaret Poinku Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Indomaret Poinku: Restarting the app will resolve most errors.
2. Update the Indomaret Poinku App. Here is how:
   1. On Android goto PlayStore » Search for "Indomaret Poinku" » Open Indomaret Poinku » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Indomaret Poinku » click "UPDATE".
3. Clear Indomaret Poinku app cache: Clearing cached data will force your app to retrieve the latest data directly from Indomaret Poinku servers.
   1. On Android, goto Settings » Apps » Select "Indomaret Poinku" » click Storage » click "Clear Cache".
4. Check Indomaret Poinku app permissions. If any of these permissions required to use your device's features are disenabled, Indomaret Poinku might not work.
5. Uninstall and reinstall Indomaret Poinku. If nothing else has worked, completely uninstall Indomaret Poinku then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Indomaret Poinku not working

2. Fix Indomaret Poinku Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Indomaret Poinku be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Indomaret Poinku not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Indomaret Poinku may not be able to connect to the Internet when running in the background.