Published by Banco Azteca S.A. Institución de Banca Multiple on Nov 2, 2023

Report an issue with Banco Azteca.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Banco Azteca?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banco Azteca S.A. Institución de Banca Multiple to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Banco Azteca image 1 contact Banco Azteca image 2

About Banco Azteca

1. Además, puedes consultar los movimientos de tu Tarjeta Azteca y programar recordatorios para pagar tu crédito de Banco Azteca y Elektra desde la app para estar siempre al corriente con tus pagos.

2. Si ya formas parte de Banco Azteca, activa la App con tu foto para total seguridad de tu cuenta digital o acude a sucursal si prefieres tener asesoría personalizada.

3. Puedes hacer retiros sin tarjeta desde cualquier cajero automático de Banco Azteca 🏧 o directo en ventanilla usando un código QR o de barras.

4. Puedes enviar dinero a usuarios de Banco Azteca, de otros bancos, o recibir dinero directo a tu cuenta Guardadito.

5. La App de Banco Azteca te permite hacer tus operaciones de forma fácil y segura desde donde estés.

6. Invierte de forma segura y abre una inversión en Banco Azteca, disfruta de los rendimientos que tenemos para ti.

7. Pedir un crédito sin aval desde la App de Banco Azteca móvil es muy sencillo.

8. Personaliza la App de Banco Azteca en tu dispositivo con tus operaciones frecuentes para que encuentres de inmediato las funciones que más usas.

9. Comunícate con nosotros, llama a la Línea Azteca 55 5447 8810 o envíanos un correo a ayuda@bancoazteca. com. mx para recibir un registro asistido o cualquier tipo de asesoría personalizada.

10. Tus operaciones con tarjeta de crédito o débito digital siempre estarán protegidas con tu clave de seguridad, ya sea recibir dinero, enviar y recibir remesas o autorizar transferencias.

11. Recibe tu envío de dinero de Estados Unidos con la Aplicación Banco Azteca de forma fácil, segura y sin salir de casa.

Banco Azteca Customer Insights

1. Also of note, there is a feature to switch the plastic debit card on or off inside the app which a great feature of you lose your card, but the app defaulted to OFF and it took me a moment to figure out why my debit card would not work.Every time I wanna make my payment it tells me that I don't have an email register.

2. Haven't seen anything that shows withdraws out of my account yet but yes the modifications suck when that's not how you set it up...damn hackers...Una application que facilita consulta de movimientos y saldos.

3. It was also extremely easy to open an account using the app with just my CURP.

4. 1 star from me.Just didn't like the fact that someone else can login to your account with a "login4j" software account and modify your settings.

5. Convenient at most.Tried to open my new account with the app but keeps giving me error messages.

6. I did, however, have to go into the physical bank location to get a plastic debit card.

7. FfsEasy to use,and to navigate through itFast and reliableIt is a very good app to make invest, and makes payments, using your mobile telephone through a fully security system.

8. Even better the fact that I can pay my bills online and transfer funds from my PayPal account.

9. Money wires Deposits Withdrawls Currency exchange service And their locations are open all year long.

10. Resulta en menos estress! Love this app, makes it easy to check your purchases and withdrawals.

11. I always used it, and the last month I received a interest earned on temporary investment and you always have available the money.

Steps to Troubleshoot & Fix Banco Azteca Issues

1. Fix Banco Azteca Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Banco Azteca: Restarting the app will resolve most errors.
  2. Update the Banco Azteca App. Here is how:
    1. On Android goto PlayStore » Search for "Banco Azteca" » Open Banco Azteca » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Banco Azteca » click "UPDATE".
  3. Clear Banco Azteca app cache: Clearing cached data will force your app to retrieve the latest data directly from Banco Azteca servers.
    1. On Android, goto Settings » Apps » Select "Banco Azteca" » click Storage » click "Clear Cache".
  4. Check Banco Azteca app permissions. If any of these permissions required to use your device's features are disenabled, Banco Azteca might not work.
  5. Uninstall and reinstall Banco Azteca. If nothing else has worked, completely uninstall Banco Azteca then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Banco Azteca not working


2. Fix Banco Azteca Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Banco Azteca be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Banco Azteca not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Banco Azteca may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer