Contact Red Transporte CDMX Customer Service

Why should I report an Issue with Red Transporte CDMX?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of capi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Since its launch in August 2012, we have the most comprehensive information and the best features to showcase the routes, lines, stations, and maps of the mass transit system of Mexico City and the Metropolitan Area.

2. We are the best application for urban mobility because currently, there is no other open database that is as complete, functional, updated, and with a pleasant design to assist users.

3. This app does not represent or is affiliated with any Mexican entity.

4. Let us know what you think... you can rate, comment, and review below!!!

1. Le dejo nota baja porque no se actualiza, por ejemplo aún no incluye la ruta que une líneas 1 y 2 de metrobusUsefullExcelente aplicaciónExcellent!Muy fácil de usarEdit (2021): Aún sufre algunos crasheos al generar ciertas rutas pero en general es una excelente noticia el que se haya actualizado la app.

2. This app get you started to find and build a new way to meet CDMX in the matter of public transportation, mobility and connection.I love to get access to Martin Carreras metro.Está bien pero no da opción a planear rutas con puntos intermedios.

1. Fix Red Transporte CDMX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Red Transporte CDMX: Restarting the app will resolve most errors.
2. Update the Red Transporte CDMX App. Here is how:
   1. On Android goto PlayStore » Search for "Red Transporte CDMX" » Open Red Transporte CDMX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Red Transporte CDMX » click "UPDATE".
3. Clear Red Transporte CDMX app cache: Clearing cached data will force your app to retrieve the latest data directly from Red Transporte CDMX servers.
   1. On Android, goto Settings » Apps » Select "Red Transporte CDMX" » click Storage » click "Clear Cache".
4. Check Red Transporte CDMX app permissions. If any of these permissions required to use your device's features are disenabled, Red Transporte CDMX might not work.
5. Uninstall and reinstall Red Transporte CDMX. If nothing else has worked, completely uninstall Red Transporte CDMX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Red Transporte CDMX not working

2. Fix Red Transporte CDMX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Red Transporte CDMX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Red Transporte CDMX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Red Transporte CDMX may not be able to connect to the Internet when running in the background.