Contact Audio & Music Player Customer Service

Why should I report an Issue with Audio & Music Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JRT Studio Music Players to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. KEEP UP THE GOOD WORK!!! 🙏👍I'm super satisfied with this! After I noticed I couldn't listen to my downloaded audio this helped a lot! The app isn't too large so it doesn't have a bad impact on storage plus the audio isn't static or rough when listening while there aren't thousands of annoying adds! If you run into any issues the customer service is incredible and will help you with problems if you run into any! Overall super satisfied with this app and thank you for making it!Could be better.

2. Still, it doesn't bug out like the cheap media player that came with my phone, it continues to play when I've powered off my device (or when interrupted by other apps), and doesn't do anything that pisses me off, so I probably won't go looking for another app anytime soon.Works great, easy to use, very clean look without clutter.

3. I've been using this app for well over a year with no issues, but now all of a sudden it does nothing but glitch! I lose playlists and if they come back it's like it copy and pasted them at least 4 times forcing me to redo EVERYTHING! I was just now in the middle of fixing it from the last time when it did it again.

4. The library search function is not in an obvious place &, once you've found the song, your only option is to play it; you can't add it to a playlist from there.

5. It's never been this easy to delete songs I didn't want on my phone without going to my files to see that there are more than one songs or that they're still there.

6. Never had any other player do this - k ind of annoying, but not a dealbreaker.If there was an option to remove ads instead of a subscription service, it would've been 5 stars.

7. And whenever I try to remove stuff from the "Added recently", it asks me if I want to delete it from my storage instead of the Playlist.

8. Ever since Google Play Music (GPM) shut down, this was actually the third or second app I've downloaded after it.

9. (Note, though, that this is a music PLAYER app; it isn't designed for you to search for music not already on your phone.) Possible improvements: 1.

10. Add the ability to highlight more than one song at a time to add to a playlist.

11. However, upon the update, my playlists were all disorganized, some songs temporarily disappeared, and now some of my playlists are overloaded with duplicates of the same songs.

1. Fix Audio & Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Audio & Music Player: Restarting the app will resolve most errors.
2. Update the Audio & Music Player App. Here is how:
   1. On Android goto PlayStore » Search for "Audio & Music Player" » Open Audio & Music Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audio & Music Player » click "UPDATE".
3. Clear Audio & Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Audio & Music Player servers.
   1. On Android, goto Settings » Apps » Select "Audio & Music Player" » click Storage » click "Clear Cache".
4. Check Audio & Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Audio & Music Player might not work.
5. Uninstall and reinstall Audio & Music Player. If nothing else has worked, completely uninstall Audio & Music Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Audio & Music Player not working

2. Fix Audio & Music Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Audio & Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Audio & Music Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Audio & Music Player may not be able to connect to the Internet when running in the background.