Published by InShot Inc. on Mar 8, 2024

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Why should I report an Issue with Video to MP3 - Video to Audio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video to MP3 Customer Insights

1. It gets difficult to find the files you want to edit otherwise and I ended up moving so my other videos off just to find the right ones.Rips audio from video decently enough.

2. Of course, there doesn't seem to be a way to layer audio, but anybody with digital creativity obsessions would just use a video editor to layer audio and then use this app to convert it to audio.I would give a five star rating, but today i discoveted a problem.

3. My music app wouldnt let me edit music files I already downloaded because "this file type is not supported" but now I can change the file type to a supported file and edit them no problem.

4. Wow! You developers did an excellent job on this app!!! I strongly recommend it! This is going to stay in my devices forever! Thank you so much!I really enjoy using this video editor for all my editing requirements.

5. Developer did a good job with this app.Not a bad app for the most part, but it is really annoying having no control over bitrate when you merge audio files.

6. i want thw audio fot the full video I am trying to convert.

7. You can convert video to mp3, trim audio, crop video and more.

8. The long render, which I prefer, for better quality has at times given me files that stops mid-play with an "unknown error"... UPDATE: I tried to re-create the issue to send the dev some samples.

9. Its bearable, and honestly I don't mind it since now I can go back to editing my music files.It works even better than I expected; I'd definitely recommend.

10. Doing a fast render of the clip, which they recommend, usually results in my audio being out of sync.

11. I didn't have that problem with any other video.

Steps to Troubleshoot & Fix Video to MP3 Issues

1. Fix Video to MP3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Video to MP3: Restarting the app will resolve most errors.
  2. Update the Video to MP3 App. Here is how:
    1. On Android goto PlayStore » Search for "Video to MP3" » Open Video to MP3 - Video to Audio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video to MP3 » click "UPDATE".
  3. Clear Video to MP3 - Video to Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from Video to MP3 servers.
    1. On Android, goto Settings » Apps » Select "Video to MP3 - Video to Audio" » click Storage » click "Clear Cache".
  4. Check Video to MP3 app permissions. If any of these permissions required to use your device's features are disenabled, Video to MP3 might not work.
  5. Uninstall and reinstall Video to MP3. If nothing else has worked, completely uninstall Video to MP3 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video to MP3 not working

2. Fix Video to MP3 Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Video to MP3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video to MP3 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video to MP3 may not be able to connect to the Internet when running in the background.

Reported Issues