Contact MP4 Video Converter PRO Customer Service

Why should I report an Issue with MP4 Video Converter PRO?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ParallelAxiom to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Mp4 video converter pro???? Were is the pro at when i installed it and payed for it the app did not even allow me to choose the file to conver to mp4 wont do anything besides go into file manager and look for file and stay there.

2. I usee the built in file manager to try and choose the one from the app it self it did not recognize the file as a video file at all it was .NFV it was a video file i downloaded it just did not recognize it that was all.

3. Greatly disapointed in this app.

1. Fix MP4 Video Converter PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MP4 Video Converter PRO: Restarting the app will resolve most errors.
2. Update the MP4 Video Converter PRO App. Here is how:
   1. On Android goto PlayStore » Search for "MP4 Video Converter PRO" » Open MP4 Video Converter PRO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MP4 Video Converter PRO » click "UPDATE".
3. Clear MP4 Video Converter PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from MP4 Video Converter PRO servers.
   1. On Android, goto Settings » Apps » Select "MP4 Video Converter PRO" » click Storage » click "Clear Cache".
4. Check MP4 Video Converter PRO app permissions. If any of these permissions required to use your device's features are disenabled, MP4 Video Converter PRO might not work.
5. Uninstall and reinstall MP4 Video Converter PRO. If nothing else has worked, completely uninstall MP4 Video Converter PRO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MP4 Video Converter PRO not working

2. Fix MP4 Video Converter PRO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MP4 Video Converter PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MP4 Video Converter PRO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MP4 Video Converter PRO may not be able to connect to the Internet when running in the background.