Contact Pocket Customer Service

Why should I report an Issue with Pocket?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Invescore Wallet LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Uninstalled.Couldn't use the app crashing, exiting, asking permission but not working why the location service needsaccount created then crashed lots of bugs, used this app over 2 mins, uninstalledDunguj sayhan l orj baisan update hii geed gargaad bh yum.

2. specifically not using money related apps, so a noWay too many bugs, can't even log in, keep crashing.Didn't get very far the first question is not in English and there is no way to change the language.

3. I am using Pocket app for years since its opening.

4. Loyalty levels are attractive.Can't logginggood ui.

5. looks very promising, but something teels me not to trust it.

6. cuz it's made in Mongolia.

7. It is easy to use.

1. Fix Pocket Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocket: Restarting the app will resolve most errors.
2. Update the Pocket App. Here is how:
   1. On Android goto PlayStore » Search for "Pocket" » Open Pocket » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket » click "UPDATE".
3. Clear Pocket app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket servers.
   1. On Android, goto Settings » Apps » Select "Pocket" » click Storage » click "Clear Cache".
4. Check Pocket app permissions. If any of these permissions required to use your device's features are disenabled, Pocket might not work.
5. Uninstall and reinstall Pocket. If nothing else has worked, completely uninstall Pocket then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocket not working

2. Fix Pocket Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocket not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocket may not be able to connect to the Internet when running in the background.