Published by Invescore Wallet LLC

contact Pocket Chat with our AI-based Pocket Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pocket?



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Why chat with our AI Pocket Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pocket.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Uninstalled.Couldn't use the app crashing, exiting, asking permission but not working why the location service needsaccount created then crashed lots of bugs, used this app over 2 mins, uninstalledDunguj sayhan l orj baisan update hii geed gargaad bh yum.

2. specifically not using money related apps, so a noWay too many bugs, can't even log in, keep crashing.Didn't get very far the first question is not in English and there is no way to change the language.

3. I am using Pocket app for years since its opening.

4. Loyalty levels are attractive.Can't logginggood ui.

5. looks very promising, but something teels me not to trust it.

6. cuz it's made in Mongolia.

7. It is easy to use.

Steps to Troubleshoot & Fix Pocket Issues

1. Fix Pocket Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pocket: Restarting the app will resolve most errors.
  2. Update the Pocket App. Here is how:
    1. On Android goto PlayStore » Search for "Pocket" » Open Pocket » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket » click "UPDATE".
  3. Clear Pocket app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket servers.
    1. On Android, goto Settings » Apps » Select "Pocket" » click Storage » click "Clear Cache".
  4. Check Pocket app permissions. If any of these permissions required to use your device's features are disenabled, Pocket might not work.
  5. Uninstall and reinstall Pocket. If nothing else has worked, completely uninstall Pocket then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pocket not working


2. Fix Pocket Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pocket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pocket not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pocket may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!