Contact Music Customer Service

Why should I report an Issue with Music - Mp3 Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iJoysoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It’s the best 2018 music player/audio player for android, Over millions download, A rare opportunity you can't miss it,Now please feel free download music player.

2. This audio player supports almost all types of mp3 and other familiarly audio formats . - Music Library wide SEARCH(Only support scan local song files).

3. Music & Mp3 Player with Powerful equalizer, Stylish UI Design and themes, music player can quick quick search all music files and songs.

4. This Music player also supports you free to make sound and ringtone files.

5. Free download MP3 music player and enjoy your musical.

6. Music & Mp3 Player lets you manage all your music files more easier.

7. Easily browse and play music songs by albums , artists , songs and folder.

8. This app is not a free mp3 downloader app.

9. We don't support free download music service.

1. But since v1.6.2 you have put the "smart shuffle button, more cool" right in the way of the select button for the bottom track in the list! Whatever list! Also it sometimes loses the order of my playlists and I have to reset them, then put them all back in order (which takes ages), even though I backed up playlist, they don't always come back in the order they were saved in!Since the last week, everytime I open it, it changes the shuffle setting to one song repeat.

2. Screen view are eazy to use , but advertising (Free Version) is a bit driver unfriendly , when closing advertisements require different ways to press close button... Drawbacks are not being able to select specific type files , so it detects all files , and puts them in the player .Examples : music ,ringtones, voice messages ,etc.

3. Satisfied user, I encouraged everyone to install and enjoy the best experience in listening to your favourite music.Also now, the scan feature has stopped working and it doesn't seem to be importing any new songs even though I have 16 I am trying to find.

4. When choosing a track to add to a playlist and you add it, the default return to artists goes to the top of the list instead of keeping you in an alphabetical sequence.

5. And every time you exit out of the playlist an ad pops up and I end up getting distracted while driving trying to get to a song or another playlist.

6. Also the Lock screen skip button has stopped working.

7. Paid versions may have more options .Excellent App for creating music albums.

8. I've experienced better equalizers, but the one option I do like is the different size rooms that you can set the sound for.

9. It also used to work with 'ok google' when I asked to skip a track when driving it would.

10. Therefore, I chose to give it a 4 star, because where it lacks some qualities, it does make up for in other areas.Great app with 1 exception.

11. Other than that it's a very good music app.

1. Fix Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music: Restarting the app will resolve most errors.
2. Update the Music App. Here is how:
   1. On Android goto PlayStore » Search for "Music" » Open Music - Mp3 Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music » click "UPDATE".
3. Clear Music - Mp3 Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Music servers.
   1. On Android, goto Settings » Apps » Select "Music - Mp3 Player" » click Storage » click "Clear Cache".
4. Check Music app permissions. If any of these permissions required to use your device's features are disenabled, Music might not work.
5. Uninstall and reinstall Music. If nothing else has worked, completely uninstall Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music not working

2. Fix Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music may not be able to connect to the Internet when running in the background.