Published by LikeAGlove LTD

Report an issue with Soma INNOFIT.
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Why should I report an Issue with Soma INNOFIT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LikeAGlove LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Soma INNOFIT Customer Insights

1. I wish there was a way to turn it off when I'm done, though, to help conserve the battery.The measurements seem to be accurate and were consistent with measurements taken manually; however, I initially had issues connecting the bra to my phone (Samsung S8).

2. I have tried holding my phone directly to the patch (she said she had to hold her phone close) and it does not connect, despite the blinking light on the bra, my phone's Bluetooth being on and hitting "measure" on the app.

3. I love gadgets and was excited about this for the novelty of it, but man, it's gotta work! I guess I'll try to return the bra.So far it seems fairly accurate (measured me a size up from what I've been wearing, which I suspected anyway) so after i try one if that size, I'll have a better idea.

4. I'm really disappointed, I was really looking forward to using it as I usually have a hard time finding bras.I was unable to sign up or log-in (always got an error message) and was unable to get adequate assistance (though the young man helping me was patient and persistent.

5. I am returning the product.I really like the whole concept for accurate measurements, but the app isn't working for my Galaxy S5 phone.

6. Based on the instructions, I used two different higher lines to measure the largest part, and got the same measurement, so seems to be consistent.

7. The phone has to be very close to the bra patch in order to connect and take measurements.

8. Buttons overlap so they dont move you cannot continue with sign on processIt took me a few tries and the result was 42DD.

9. I was hopeful but will return product.Waste of time, app does not load properly on screen when putting info in.

10. The 'Measure' button isn't visible on the measurements page.

11. Also tried restarting my phone (Galaxy S9) a few times.

Steps to Troubleshoot & Fix Soma INNOFIT Issues

1. Fix Soma INNOFIT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Soma INNOFIT: Restarting the app will resolve most errors.
  2. Update the Soma INNOFIT App. Here is how:
    1. On Android goto PlayStore » Search for "Soma INNOFIT" » Open Soma INNOFIT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Soma INNOFIT » click "UPDATE".
  3. Clear Soma INNOFIT app cache: Clearing cached data will force your app to retrieve the latest data directly from Soma INNOFIT servers.
    1. On Android, goto Settings » Apps » Select "Soma INNOFIT" » click Storage » click "Clear Cache".
  4. Check Soma INNOFIT app permissions. If any of these permissions required to use your device's features are disenabled, Soma INNOFIT might not work.
  5. Uninstall and reinstall Soma INNOFIT. If nothing else has worked, completely uninstall Soma INNOFIT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Soma INNOFIT not working


2. Fix Soma INNOFIT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Soma INNOFIT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Soma INNOFIT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Soma INNOFIT may not be able to connect to the Internet when running in the background.

Reported Issues