Contact The AQI Customer Service

Why should I report an Issue with The AQI - It's in the Air?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Matrix Systems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In addition to air quality and weather information, The AQI app also provides you with Environmental RSS feeds and Health RSS feeds, so you can stay up-to-date with the latest news and trends related to environmental health and wellbeing.

2. The AQI app provides you with the latest and most accurate air quality index information for your locality, as well as detailed weather information and forecasts.

3. Breathe easy with The AQI app - your ultimate air quality index and weather information guide!

4. The app comes with an Android widget, allowing you to easily access air quality and weather information right from your home screen.

5. With The AQI app, you can view the nearby AQI on the map, covering a radius of 500 kms, so you can always stay informed about air quality in your area and make informed decisions about your health.

6. Plus, it supports offline mode, so you can access the latest information even when you don't have an internet connection.

7. Optimize your health and stay informed about the air you breathe with The AQI app.

8. The app also shows the ratio of pollutants, so you can know which pollutants are present in the air you breathe.

9. The AQI app is available in Hindi as well, making it accessible to a wider audience.

10. Download now and breathe easy!

1. Extended forecasts, current conditions, live radar maps, storm alerts, and just about everything you could ever want to know about the weather.OMG.. everything u get at one place in single app, isn't it awesome? Be it weather, AQIs, environmental news, health news🤩🤩 You will get the detailed weather information with lovely user interface 😍 Super awesome application!!m lovin it😊I don't know why the ratings of this app are so poor but it is far better.

2. America will probably never go metric and vice versa so please provide an imperial option for us who weren't taught metric and don't know how to convert/don't want to do mathSame with another app from the same developer, it doesn't give me anything I can't get easily from another app I have on my phone or another source.

3. Otherwise 5 stars.Well it is extremely slow catching up to my other aqi app and very slow to get sinc with nearby areas and the front page i do like the zoom abiliity to get down to the area right now though,air quality has improved yet for hours yr app has remained the sameNeeds an imperial option.

4. I need a breakdown of pollutants such as ozone, pollens, molds, etc and this app does not do that which considering the name of it I expected.Best app for checking aqi around my location.

5. California now burns every year and it would be nice to know fire locations and containment progress but at best you get a an AQI number and a general location.

6. Most important things...NO ADS 🤗The Weather Channel is the most well-known weather network in the world.

7. It provides most detailed and intractive User interface and accurate data.

8. It also update environment and health related news which is more valuable information these days.

9. The team is being very defensive about my refusal to disclose location.

10. Clarification: I typically provide my zip code for location.

11. We are taught what we are taught but an app should provide both options knowing that both are in use in the world.

1. Fix The AQI Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The AQI: Restarting the app will resolve most errors.
2. Update the The AQI App. Here is how:
   1. On Android goto PlayStore » Search for "The AQI" » Open The AQI - It's in the Air » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The AQI » click "UPDATE".
3. Clear The AQI - It's in the Air app cache: Clearing cached data will force your app to retrieve the latest data directly from The AQI servers.
   1. On Android, goto Settings » Apps » Select "The AQI - It's in the Air" » click Storage » click "Clear Cache".
4. Check The AQI app permissions. If any of these permissions required to use your device's features are disenabled, The AQI might not work.
5. Uninstall and reinstall The AQI. If nothing else has worked, completely uninstall The AQI then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The AQI not working

2. Fix The AQI Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The AQI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The AQI not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The AQI may not be able to connect to the Internet when running in the background.