Published by Pix Team

Report an issue with MP3 Video Converter.
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Why should I report an Issue with MP3 Video Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pix Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MP3 Video Converter Customer Insights

1. I clicked the settings in the app only to find the option to change the locations of my files I wanted downloaded which I couldnt download.

2. I couldnt click on anything on the screen but the file folder just to find no items...which I knew.

3. Any data you collected from me please delete and its not for saleDO NOT WASTE YOUR TIME, IT IS VERY FRUSTRATING THAT CAUSES YOU TO BECOME VERY IRRITATED!!! Was great until I put it on my note20 ultra.

4. Converted it 4 times (different areas) & still can't find it.It refuses to process a simple audio file.

5. Can't find the dang file in my samsung music file.

6. I will be deleted after the review and off to find the right video converter app.

7. Once I tried opening the app it imediately — sorry if I spelled that wrong — closes on me.

8. Once I downloaded the app and tried to copy a link nothing happen and I mean nothing.

9. Closes every time I try to convert.

10. Thumbs up..I wasted my time and data.

11. Don't get it!I really like this app.If I have to recommend someone for MP3 Converter ,I will recommend this because of this give high quality and it doesn't take a lot of time😘❤️❤️Worst app ever.

Steps to Troubleshoot & Fix MP3 Video Converter Issues

1. Fix MP3 Video Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MP3 Video Converter: Restarting the app will resolve most errors.
  2. Update the MP3 Video Converter App. Here is how:
    1. On Android goto PlayStore » Search for "MP3 Video Converter" » Open MP3 Video Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MP3 Video Converter » click "UPDATE".
  3. Clear MP3 Video Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from MP3 Video Converter servers.
    1. On Android, goto Settings » Apps » Select "MP3 Video Converter" » click Storage » click "Clear Cache".
  4. Check MP3 Video Converter app permissions. If any of these permissions required to use your device's features are disenabled, MP3 Video Converter might not work.
  5. Uninstall and reinstall MP3 Video Converter. If nothing else has worked, completely uninstall MP3 Video Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MP3 Video Converter not working


2. Fix MP3 Video Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MP3 Video Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MP3 Video Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MP3 Video Converter may not be able to connect to the Internet when running in the background.

Reported Issues