Contact Learn Chinese Customer Service

Why should I report an Issue with Learn Chinese - Phrases and Words, Speak Chinese?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BIHACO to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So far the bestJust Great and awesome gives me envy to learn all about Chinese, sweet songs, culture, stories and so on this just perfectDon't know much about other Apps but I think this is a very good App, I recommend to anyone interested in learning ChineseLove that it has songs.

2. hope can have more lessons, have text or articles or stories to improve reading and comprehensionAwesome, this app is the best of all I check... if there is 10 star it will be great... just add the writing technique in the future.

3. If it had an option for a male voice for me to listen to and mimick, then I would keep it.Never come across such an app which has everything I need to know and learn about China, the Chinese language and culture.

4. Thank you developer/s for making this app free and available!Really seems like a great app, but I'm going to uninstall, partly because I need to make space on my phone.

5. Pronunciation check shows characters spoken when pronunciation isn't precisely correct.

6. Must have add-on tool to your Chinese learning materials.that is such a fascinating app I have ever used.

7. Very functional, covers many topics, clear concise layout and pronunciation.

8. good source to knoe the cultures of China and the idioms, the cuisine and more.

9. Provides opportunities for reading, listening, & speaking.

10. Character writing can be practiced in a separate notebook.

11. Simply an excellent app.So much information and incredibly useful for the serious learner.

1. Fix Learn Chinese Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Learn Chinese: Restarting the app will resolve most errors.
2. Update the Learn Chinese App. Here is how:
   1. On Android goto PlayStore » Search for "Learn Chinese" » Open Learn Chinese - Phrases and Words, Speak Chinese » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Chinese » click "UPDATE".
3. Clear Learn Chinese - Phrases and Words, Speak Chinese app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Chinese servers.
   1. On Android, goto Settings » Apps » Select "Learn Chinese - Phrases and Words, Speak Chinese" » click Storage » click "Clear Cache".
4. Check Learn Chinese app permissions. If any of these permissions required to use your device's features are disenabled, Learn Chinese might not work.
5. Uninstall and reinstall Learn Chinese. If nothing else has worked, completely uninstall Learn Chinese then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Learn Chinese not working

2. Fix Learn Chinese Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Learn Chinese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Learn Chinese not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Learn Chinese may not be able to connect to the Internet when running in the background.