Contact English Chinese Translator Customer Service

Why should I report an Issue with English Chinese Translator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BK Translate to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I think this will assist me to learn how to communicate with non English speaking Chinese.Its so annoying omg... everytime i translate it, ad will pop up to my screen and then i thought that i can hear what the correct pronunciation of it, but everytime i tap it the app closing itself... if i can rate it its 0 star its so bad.. i download it and i try it after i found out the problem of app i uninstall it... its so worst.. ( i dont know if they experience my problem in the app as mine).

2. And nothing I try to translate from English to traditional Chinese has been showing up except an alert that says "Error to connect server".

3. Otherwise it seems fine although video ads are irritating.The adverts are videos not just adds they are persistent and very irritating for this reason I am uninstalling .This app is great and very convienient it helps alot in many things like writing on the screen to choose the character.

4. I've never written anything in the chinese language before...so...when i was drawing the characters to get them translated...i really didn't draw it well.

5. Though google translate does have a weakness, it does not take in the writing on the screen very well.

6. Two minor tweaks to the app will help :- 1) Whenever I pasted a few english sentences and got it translated, the audio portion does work sometimes.

7. 2) After doing (1), I couldnt get back to the previous screen where I can scribble chinese char.

8. Great job.The audio recordings are far far too fast to be able to distinguish the fine differences of Mā má mă mà ma for example, sounds are indistinguishable for an untrained western ear.

9. It is able to recognise both traditional and modern chinese chars.

10. This aids you in learning Chinese with so much ease.It's been two days since the app has not been working.

11. The few words that I know in Chinese translate as I know in Chinese.

1. Fix English Chinese Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart English Chinese Translator: Restarting the app will resolve most errors.
2. Update the English Chinese Translator App. Here is how:
   1. On Android goto PlayStore » Search for "English Chinese Translator" » Open English Chinese Translator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English Chinese Translator » click "UPDATE".
3. Clear English Chinese Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from English Chinese Translator servers.
   1. On Android, goto Settings » Apps » Select "English Chinese Translator" » click Storage » click "Clear Cache".
4. Check English Chinese Translator app permissions. If any of these permissions required to use your device's features are disenabled, English Chinese Translator might not work.
5. Uninstall and reinstall English Chinese Translator. If nothing else has worked, completely uninstall English Chinese Translator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing English Chinese Translator not working

2. Fix English Chinese Translator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make English Chinese Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to English Chinese Translator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, English Chinese Translator may not be able to connect to the Internet when running in the background.