Published by Lengo 📚

Report an issue with learn English.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with learn English - vocabulary trainer, grammar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lengo 📚 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

learn English Customer Insights

Steps to Troubleshoot & Fix learn English Issues

1. Fix learn English Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart learn English: Restarting the app will resolve most errors.
  2. Update the learn English App. Here is how:
    1. On Android goto PlayStore » Search for "learn English" » Open learn English - vocabulary trainer, grammar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for learn English » click "UPDATE".
  3. Clear learn English - vocabulary trainer, grammar app cache: Clearing cached data will force your app to retrieve the latest data directly from learn English servers.
    1. On Android, goto Settings » Apps » Select "learn English - vocabulary trainer, grammar" » click Storage » click "Clear Cache".
  4. Check learn English app permissions. If any of these permissions required to use your device's features are disenabled, learn English might not work.
  5. Uninstall and reinstall learn English. If nothing else has worked, completely uninstall learn English then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing learn English not working


2. Fix learn English Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make learn English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to learn English not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, learn English may not be able to connect to the Internet when running in the background.

Reported Issues

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