Contact IELTS Vocabulary Prep App Customer Service

Why should I report an Issue with IELTS Vocabulary Prep App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Smart learning solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. -Can't open any sort of tests/ easy is not working and advanced is causing the app immediately to crash -I asked for help but the support didn't even replied yet -There is no option to mark a vocabulary as favorite -Would like to see every vocab progressthe second exam which is the green content one is not working, its problem is that then I finish a quiz it doesn't appear any score, I tried times and times, it worked just one time of about 6 attempts, so I can't improve my sentence construction well, and I'm not seeing the application deserving to be bought, except if it will be resolved.and the phonem system is too old and unacceptable around the world any more.Great app.

2. Also, if you forgot the word, you need to close exercise, or this app will not let you to continue it.I actually would give this app at least 5 stars, because it's concept is way better than most other vocabulary trainers but there are several functions still missing and most importantly there are bugs which are destroying the whole experience.

3. 5 - sometimes voice stopped and not working during steps.There is problem with Context test, I pass it without any mistakes, but it still says try again and does not unlock next level.

4. There should be a smart test and it decided to offer user's suitable words.

5. (for example when the user skip B1 words the algorithm show her more of C1 words.) 3.

6. In the "Context test", in the "easy" part, the third test, after complete and missing one or two answers, the app says that i was wrong in almost all of them and the test is zero.

7. For example, I needed to write a word "protectionism", which has 13 letters, but this app let me use only 10, so it's impossible to continue the exercise, because there's no possibility to skip the word.

8. However, it is difficult to skip the words I've already known because there is no "show unskipped words" option.

9. I need to somehow save my progress so in the situation of changing my phone my learned words wouldn't be gone 2.

10. The typing exercises had better be for words the learner is seeing at least for the second time.

11. 3 - the meaning and examples contain hardest words and usually you can't understand what meaning say.

1. Fix IELTS Vocabulary Prep App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IELTS Vocabulary Prep App: Restarting the app will resolve most errors.
2. Update the IELTS Vocabulary Prep App App. Here is how:
   1. On Android goto PlayStore » Search for "IELTS Vocabulary Prep App" » Open IELTS Vocabulary Prep App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IELTS Vocabulary Prep App » click "UPDATE".
3. Clear IELTS Vocabulary Prep App app cache: Clearing cached data will force your app to retrieve the latest data directly from IELTS Vocabulary Prep App servers.
   1. On Android, goto Settings » Apps » Select "IELTS Vocabulary Prep App" » click Storage » click "Clear Cache".
4. Check IELTS Vocabulary Prep App app permissions. If any of these permissions required to use your device's features are disenabled, IELTS Vocabulary Prep App might not work.
5. Uninstall and reinstall IELTS Vocabulary Prep App. If nothing else has worked, completely uninstall IELTS Vocabulary Prep App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IELTS Vocabulary Prep App not working

2. Fix IELTS Vocabulary Prep App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IELTS Vocabulary Prep App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IELTS Vocabulary Prep App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IELTS Vocabulary Prep App may not be able to connect to the Internet when running in the background.