Published by Pocket Language Learning App

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Why should I report an Issue with Korean Learning Pro - Learn Ko?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Language Learning App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Korean Learning Pro Customer Insights

Steps to Troubleshoot & Fix Korean Learning Pro Issues

1. Fix Korean Learning Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Korean Learning Pro: Restarting the app will resolve most errors.
  2. Update the Korean Learning Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Korean Learning Pro" » Open Korean Learning Pro - Learn Ko » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Korean Learning Pro » click "UPDATE".
  3. Clear Korean Learning Pro - Learn Ko app cache: Clearing cached data will force your app to retrieve the latest data directly from Korean Learning Pro servers.
    1. On Android, goto Settings » Apps » Select "Korean Learning Pro - Learn Ko" » click Storage » click "Clear Cache".
  4. Check Korean Learning Pro app permissions. If any of these permissions required to use your device's features are disenabled, Korean Learning Pro might not work.
  5. Uninstall and reinstall Korean Learning Pro. If nothing else has worked, completely uninstall Korean Learning Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Korean Learning Pro not working


2. Fix Korean Learning Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Korean Learning Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Korean Learning Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Korean Learning Pro may not be able to connect to the Internet when running in the background.

Reported Issues