Published by Pocket Language Learning App

Report an issue with Learn Japanese Pro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Learn Japanese Pro - English J?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Language Learning App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Learn Japanese Pro Customer Insights

1. I downloaded it to be able to communicate on Instagram but my comment translated all wrong! It's best to use Google Translate.

2. I am deleting the app from my device!I will give it four stars, app is amazing I just installed it but it's amazing.

3. The translator is bad.

Steps to Troubleshoot & Fix Learn Japanese Pro Issues

1. Fix Learn Japanese Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Learn Japanese Pro: Restarting the app will resolve most errors.
  2. Update the Learn Japanese Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Learn Japanese Pro" » Open Learn Japanese Pro - English J » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Japanese Pro » click "UPDATE".
  3. Clear Learn Japanese Pro - English J app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Japanese Pro servers.
    1. On Android, goto Settings » Apps » Select "Learn Japanese Pro - English J" » click Storage » click "Clear Cache".
  4. Check Learn Japanese Pro app permissions. If any of these permissions required to use your device's features are disenabled, Learn Japanese Pro might not work.
  5. Uninstall and reinstall Learn Japanese Pro. If nothing else has worked, completely uninstall Learn Japanese Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Learn Japanese Pro not working


2. Fix Learn Japanese Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Learn Japanese Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Learn Japanese Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Learn Japanese Pro may not be able to connect to the Internet when running in the background.

Reported Issues