Published by StereoMaker on Nov 22, 2023

Report an issue with 3DSteroid.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 3DSteroid?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of StereoMaker to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 3DSteroid image 1 contact 3DSteroid image 2

3DSteroid Customer Insights

1. Great work.Might as well call it a free trial app as not being able to save images without upgrading to Pro is pointless and more commonly known as bait and switch.brilliant stereo pics, viewable without a viewer, if you can see dot pictures then you should be able to see these.

2. Anyone that hasn't tried it just don't know what they're missing.I'm used to shooting stereo photos the old fashioned way: DSLR on manual mode and first left image then right.

3. Do that, and I will give 5 stars.Where is the pro version I have Samsung S10 not in playstore I can not save my images unless pro version I use screen capture to save images Download on a different device save with app extractor transfer to S10 installed and working on S10 .

4. when you press the left and right arrows it shows random photos from your gallery and not the 3d photos taken in the app.Where is the pro version? It's not available even when selecting pro from within the app.

5. When I upload a 2D photo, I expect parts of the left and right images to overlap, so my eyes have a point of focus.

6. If trying to view a 2D photo in 3D, my eyes have no common point of reference, which is standard fare with 3D photos.

7. Now shows up as pro in playstore available.I've always loved 3d photos from viewmaster to the old stereoscope photos and this allows me to do it with my phone so easily.

8. Taking two of my own pictures with my camera does produce a very fine 3D image, so I don't think what I am asking would be difficult to simulate.

9. This does it fairly well I'd say! I mainly came here because Brian May recommended it (yep, that curly guy from Queen) who's an absolute authority on all things stereo-photography!!Very glitchy.

10. The first obvious issue is not being able to open folders.

11. When you use the camera the image on the screen is squashed.

Steps to Troubleshoot & Fix 3DSteroid Issues

1. Fix 3DSteroid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 3DSteroid: Restarting the app will resolve most errors.
  2. Update the 3DSteroid App. Here is how:
    1. On Android goto PlayStore » Search for "3DSteroid" » Open 3DSteroid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3DSteroid » click "UPDATE".
  3. Clear 3DSteroid app cache: Clearing cached data will force your app to retrieve the latest data directly from 3DSteroid servers.
    1. On Android, goto Settings » Apps » Select "3DSteroid" » click Storage » click "Clear Cache".
  4. Check 3DSteroid app permissions. If any of these permissions required to use your device's features are disenabled, 3DSteroid might not work.
  5. Uninstall and reinstall 3DSteroid. If nothing else has worked, completely uninstall 3DSteroid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 3DSteroid not working


2. Fix 3DSteroid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 3DSteroid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 3DSteroid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 3DSteroid may not be able to connect to the Internet when running in the background.

Reported Issues