Published by ZIGExN

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Why should I report an Issue with TCV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ZIGExN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TCV

1. TCV is the website where you can search and purchase high-quality used cars safely in low prices directly from Japan.

2. It is also one of the largest used car marketplace in Japan.

3. With TCV App you can search for and purchase your car smoothly.

TCV Customer Insights

1. Can this be rectified?Love the way the pictures of the cars comes up in front of me as there are so many car's in japan with different names from our european countries,, different from other sites which is a plusLack of updating the units, and it's difficult to search for what I want.Was working fine ....then opened up the app again and now it won't show any pics I uninstalled and installed it again but still same issue please fixUsed to be good, but pics won't open.

2. This is creative and user friendly.Best app ,a good cars purchase station.Be tcv supporter and earn dollers$.please new year update this app, be more attractive.Can't see the vehicles, can't select vehicle by country of origin.

3. Worse than the official page, and over 60% left-hand drive cars are NOT left-hand drive! Much needed to get fixed.There's is a problem with this app, it's not responsive and pictures don't show most of the time.

4. When.updating goes wrong...I love this app for quick access to the world of cars and trucks and machinery.

5. Even after reinstall.

Steps to Troubleshoot & Fix TCV Issues

1. Fix TCV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TCV: Restarting the app will resolve most errors.
  2. Update the TCV App. Here is how:
    1. On Android goto PlayStore » Search for "TCV" » Open TCV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TCV » click "UPDATE".
  3. Clear TCV app cache: Clearing cached data will force your app to retrieve the latest data directly from TCV servers.
    1. On Android, goto Settings » Apps » Select "TCV" » click Storage » click "Clear Cache".
  4. Check TCV app permissions. If any of these permissions required to use your device's features are disenabled, TCV might not work.
  5. Uninstall and reinstall TCV. If nothing else has worked, completely uninstall TCV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TCV not working


2. Fix TCV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TCV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TCV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TCV may not be able to connect to the Internet when running in the background.

Reported Issues