Contact Synctunes Customer Service

Why should I report an Issue with Synctunes: iTunes to android?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bltstudlo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. - Sync your iTunes to android: music, podcasts and videos from your iTunes library to your android device over WiFi. - Resumes the sync if connection is broken from where it left. - Does not sync the iTunes to android which are already synced before. - Organizes your iTunes music on android device as folders. - New music you add to your iTunes Library is detected and synced to android in your next sync session.

2. Important: DRM copyright media will not sync from iTunes to android. iTunes is a trademark of Apple Inc registered in the U. S. and other countries.

3. A freely available windows or mac app is also required to transfer iTunes to android.

4. The app is not affiliated with apple or iTunes.

1. The artist list does something similar, where songs for an album will get listed as individual albums (when an album is marked as a "compilation." And for some reason, some phone ringtones got placed in an artist category called "Unknown artist."I think the new version is Synctunes Ultimate...both loaded on android and have worked well enough compared to no alternatives.

2. I've deleted/reinstalled the app on both my android device as well as Windows PC, the desktop app states that the music has sync'd, but it does not show up - and I have downloaded/tried three different media players - please fix thisI used this app to sync iTunes from Mac for years.

3. Am I supposed to go through 999 songs manually to figure out which didn't download? This kinda makes the app useless to me.I originally downloaded Doubletwist to transfer music from iTunes to my Galaxy S20+.

4. Thank you!I love this! I was looking for an app that moves my entire iTunes library with the album art and lyrics (?) Maybe I have to buy it but I wouldn't mind since this music app is a beast!! No stupid song limits from iSyncr or misplace song names or no art from doubletwist.

5. Still amazed that crApple doesn't have iTunes across platforms.This app used to work fantastically, but ever since the new android update, it will not sync music.

6. I had to buy a new Mac with a 10.15.2 OS Catalina and I can connect the desk top Synctunes to my Android perfect BUT my playlist don't show up on the desk top for me to pick the playlist to have it transferred to my Android phone.

7. Thank You! I hope you keep it this way moving forward with no BS like the other two.Pretty awesome! Every selected playlist got transferred perfectly from my Mac to Android phone.

8. It is easy to use and I can now transfer any of my iTunes music, podcasts, movies, audiobooks, iTunesU content, literally anything, to my android.

9. It used to work flawlessly, then stopped working about a month ago, and withe the new 1.0 upgrade, the app no longer recognizes any playlist in iTunes, so the playlist box is completely empty.

10. The playlists don't sync in the same order, and sometimes songs have the wrong cover art, but neither of those things are critical.

11. Sometimes individual songs get listed as albums and not contained within an album container.

1. Fix Synctunes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Synctunes: Restarting the app will resolve most errors.
2. Update the Synctunes App. Here is how:
   1. On Android goto PlayStore » Search for "Synctunes" » Open Synctunes: iTunes to android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Synctunes » click "UPDATE".
3. Clear Synctunes: iTunes to android app cache: Clearing cached data will force your app to retrieve the latest data directly from Synctunes servers.
   1. On Android, goto Settings » Apps » Select "Synctunes: iTunes to android" » click Storage » click "Clear Cache".
4. Check Synctunes app permissions. If any of these permissions required to use your device's features are disenabled, Synctunes might not work.
5. Uninstall and reinstall Synctunes. If nothing else has worked, completely uninstall Synctunes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Synctunes not working

2. Fix Synctunes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Synctunes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Synctunes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Synctunes may not be able to connect to the Internet when running in the background.