Contact TesAA Customer Service

Why should I report an Issue with TesAA for Android Auto™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AAWireless to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Since Tesla browser prohibits usage of RFC 1918 network address, the VpnService is used to allocate a real public IP to the phone.

2. Simple app which allow users to project Android Auto using Tesla's built in browser.

3. Your Tesla needs to have support for hardware accelerated video for this app to work.

4. No traffic is redirected through the VPN, the VpnService is solely used for IP allocation purpose.

5. All Tesla's supporting Netflix/YouTube/Disney+ should be able to use this app.

1. I'm seeing the edge of Android Auto cut off on my browser in the Tesla Model Y (2022) - not sure if this is something I can fix on my side or needs to be adjusted in the config, but that's OK if not! It's pretty cool anyhow and doesn't break anything (since AA puts most of the touchable elements not at the very edge anyhow).

2. The key to it is when you are stuck at the grey screen telling you you have to connect to the internet, you must, the first time, click the start service manually link within the app.

3. The tesla browser just says please connect to Hotspot and make sure tesla aa is running on the phone.

4. This is *so much better* than the tesla stock interface, especially since it can handle notifications from other apps.It was working fine until last week except that I had to refresh quite frequently, which is not the safest thing to do while on the road.

5. Thanks to the #aawireless slack channel for the support!So far looking like a waste of $5 as it just sits in a loop on my Tesla M3 browser.

6. Theoretically it works but with Audio switching away from Bluetooth makes the full screen option muted.Update : i upgraded my review to 3 stars.

7. One thing I did to make it more reliable was to go to wifi settings in your Tesla and make sure it stays connected even in drive.

8. But then I was able to go back into the app increase the resolution and it worked just fine.MY2023 Worked beautifully the 1st time I tried it.

9. I'm using Tesla's premium connection plan and didn't need to enable tethering on my phone.

10. Reconnecting when I reenter the car takes a minute because the Tesla doesn't reconnect to the wifi hotspot automatically.

11. The browser screen is stuck at "turn on the hotspot and open the app" although my set up hasn't changed.

1. Fix TesAA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TesAA: Restarting the app will resolve most errors.
2. Update the TesAA App. Here is how:
   1. On Android goto PlayStore » Search for "TesAA" » Open TesAA for Android Auto™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TesAA » click "UPDATE".
3. Clear TesAA for Android Auto™ app cache: Clearing cached data will force your app to retrieve the latest data directly from TesAA servers.
   1. On Android, goto Settings » Apps » Select "TesAA for Android Auto™" » click Storage » click "Clear Cache".
4. Check TesAA app permissions. If any of these permissions required to use your device's features are disenabled, TesAA might not work.
5. Uninstall and reinstall TesAA. If nothing else has worked, completely uninstall TesAA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TesAA not working

2. Fix TesAA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TesAA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TesAA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TesAA may not be able to connect to the Internet when running in the background.