Contact Lighting Calculations Customer Service

Why should I report an Issue with Lighting Calculations?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ettore Gallina to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Good for both my practical and theoritical field works.How to calculate the number of luminaries required in a room if the lux level is indicated and room dimension givenUNINSTALLED: Too many intrusive full page ads.Best of the Best!!!I can't subscribe to pro version due to union pay debit card plz enable union pay for subscriptionShocking full screen ads every minuteI use this combined with my own initiative to work out how much light my rooms need.I bought this program in 2014 and now it isn't working.

2. The lighting quantity is supposed to mean how many nos of the same light would I need to achieve the lux level desired.

3. But the option does not even require you to put dimensions and the qty is always 1? Would that not be an error or did I misunderstand your description?Had app working with Pro key on old phone.

4. I can't redownload the Pro key on this phone, wants me to pay for it...fantastic app.

5. Need to buy again.

1. Fix Lighting Calculations Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lighting Calculations: Restarting the app will resolve most errors.
2. Update the Lighting Calculations App. Here is how:
   1. On Android goto PlayStore » Search for "Lighting Calculations" » Open Lighting Calculations » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lighting Calculations » click "UPDATE".
3. Clear Lighting Calculations app cache: Clearing cached data will force your app to retrieve the latest data directly from Lighting Calculations servers.
   1. On Android, goto Settings » Apps » Select "Lighting Calculations" » click Storage » click "Clear Cache".
4. Check Lighting Calculations app permissions. If any of these permissions required to use your device's features are disenabled, Lighting Calculations might not work.
5. Uninstall and reinstall Lighting Calculations. If nothing else has worked, completely uninstall Lighting Calculations then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lighting Calculations not working

2. Fix Lighting Calculations Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lighting Calculations be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lighting Calculations not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lighting Calculations may not be able to connect to the Internet when running in the background.