Published by VETRI Foundation

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Why should I report an Issue with VETRI - High Paying Surveys?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VETRI Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VETRI - High Paying Surveys

1. This in turn means that we can pay our users the full value we receive from the survey creators, about 300% or more than any other survey app. 🌟 So what are you waiting for, download VETRI and begin earning money! 💰 Start earning money immediately after download, just simply take the surveys for cash. 🌟 Easy PayPal Cash-out: earn cash and transfer it to your PayPal after reaching our low cash out threshold.

2. Think of VETRI as a small part-time job or an income boost, our goal is to make sure you are paid a fair amount of money for your time and opinions and we make sure this is the case with all our Paid Surveys.

3. VETRI is a non-profit foundation whose mission is to make sure people earn the full value for their opinions each time they take a paid survey.

4. This amount grows as we grow, so the more users we get, the more money we will give away. **How is VETRI able to pay so much more per survey?

5. So expect to earn more money through VETRI just by taking easy money surveys.

6. VETRI is a non-profit foundation, hence 90% of all value we receive from market researchers is given back to VETRI users, the remaining 10% is used to maintain/enhance the app and bring more money-making opportunities to you.

7. Our goal is to keep increasing the number of surveys our users have access to so they in turn get more chances to take surveys and make more money.

8. This varies from person to person, but what we can promise is that every survey completion will pay more for that same survey than any other survey app on the market since as a non-profit we are not allowed to take any commission.

9. Furthermore, all your data is encrypted so the only thing you should be worrying about is taking surveys and making money.

10. Even though it may seem we are a simple survey app, we actually packed VETRI with advanced security and technology.

11. We have partnered with 100+ leading research agencies, this in turn means that we have a large survey supply.

VETRI Customer Insights

1. Not sure if I'm going to keep using VetriVetri is probably one of the better survey apps out there! The surveys pay pretty well for the most part but I have yet been able to reach the balance where you can 'pay out' in order to redeem a gift card.

2. Also the non profit status was a fantastic idea.Every time I started a survey, the app either froze up during the process, or reached a dead end with no visible options to continue or quit.

3. It really gives the uaer a negative impression as to the legitimacy of these types of apps.Reward points add up quickly, however there's alot of surveys I don't qualify for based on my profile info.

4. I've tried numerous surveys over a two week period and always get the, "this is not a fit for you", or the "this survey is full".

5. However there are frequent issues, for the 3rd time I've started a survey only to have it not fully load or freeze and there is no way to refresh it.

6. Another major issue is when I complete a survey and it doesn't properly redirect, so I just end up wasting 15 minutes and getting no credit.

7. I haven't been receiving as many options for survey opportunities as I had in the first 2 weeks of downloading the app.

8. Also the bonus survey screen rarely loads it just sits there blank with the little wheel spinning.I got $4.04 very quickly but have been unable to get past it.

9. Also, it would freeze up towards the end of surveys, so I would not get points after spending a good amount of time on the surveys.

10. Works great, is responsive, and more.This is an ok survey app but definitely needs improvement.

11. You don't find out about not qualifying until you've already clicked and started the survey.

Steps to Troubleshoot & Fix VETRI Issues

1. Fix VETRI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VETRI: Restarting the app will resolve most errors.
  2. Update the VETRI App. Here is how:
    1. On Android goto PlayStore » Search for "VETRI" » Open VETRI - High Paying Surveys » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VETRI » click "UPDATE".
  3. Clear VETRI - High Paying Surveys app cache: Clearing cached data will force your app to retrieve the latest data directly from VETRI servers.
    1. On Android, goto Settings » Apps » Select "VETRI - High Paying Surveys" » click Storage » click "Clear Cache".
  4. Check VETRI app permissions. If any of these permissions required to use your device's features are disenabled, VETRI might not work.
  5. Uninstall and reinstall VETRI. If nothing else has worked, completely uninstall VETRI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VETRI not working


2. Fix VETRI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VETRI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VETRI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VETRI may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello! My name is Shonda Bellaire and I kept getting an error message every time I tried to cash out. So, I deleted the app and redownloaded it. Now to verify my account it’s asking for my pass phrase. I do not have it or remember receiving it. Are you able to help me retrieve it and help me to cash out my funds??

    — by Shonda Bellaire 1 year ago

  • Hello! I’ve sent several emails regarding my cash out issue. I keep getting the same error message that says PayPal is not available due to technical issues. I’m trying to cash out and this is a huge inconvenience!

    — by Shonda Bellaire 1 year ago

  • I have been doing your surveys and they are not paying me. If this is not this is not resolved, Will report and write reviews

    — by Thomas Toy 2 years ago

  • I’m trying to verify my number but it keeps saying the number is wrong even though it’s right and I’ve tried multiple numbers so please how do I fix this.

    — by Travis Lin 2 years ago

  • I just spent an hour answering questions usually the same questions over and over ,writing out answers to questions and then I get a question in Spanish out of no where and I didn't know what to hit so I hit none of the obove and then I get a thing saying I'm not paying attention. I know this is one of the best paid survey sites so I pay very close attention. Then it sends me a message saying there are no more surveys and to go to the sister site???? Then I get no points after answering questions for an hour and a half. I've had this happen several times where I'm done with a survey that takes a long time and it just keeps doing the processing part and if I try to leave it says I won't get any points. One time I even left my phone sitting like that while I went to the store and when I got back it was still processing. I don't know what to do. How do you take screen shots when you are completely done with the survey or the screen just goes blank? I understand every site has its issues but this is like the 10th time it's happened where I complete a survey and it just processes and processes. I've been having problems with people hacking into my phone but I've looked into it and If I get a VPN I won't even be able to do surveys. Please help me. I don't know what to do and I'm very frustrated. If you keep an account of how much time I've spent on here and how many points I have I'm sure you will see a big discrepancy. Thank you for your time.

    — by Tammy King 2 years ago

  • ok i have did this for a month cash out 12.50 pay pal each time
    now i cash out it said amazon i dont want amazon

    — by Edward Collins 2 years ago

  • Hi.well.no clue as to if I got 3.00 for 1st 2 surveys..I AM SO UPSET..IT SEEMS THAT I WAS ON A SURVEY ALMOST OVER 1 HOUR. I GET TO WHAT I HOPE IS NEAR THE END AND IT READS.."SOMETHING WENT WRONG" REFRESH....I WAS SOOO UPSET!!

    — by Dacia Tupling 2 years ago

  • It says I have been locked out can you fix it fir me please?

    — by MonicavStout 2 years ago

  • App keeps asking for verification code,but not received one

    — by Mr Shaun Carrick 2 years ago

  • I continue to get the same error message EVERYTIME I try to take a survey.... It says "ANSWERS NOT SAVED.....". I'm not able to complete or even start ANY of the bonus surveys and almost no regular surveys either. Please help me fix this because I LOVED this app!!!

    — by Audrey Haigler 2 years ago

  • Hi i am trying to redeem to my PayPal account and it is prompting me to verify with a code sent to a phone I no longer have access to..there has to be a way around this I just spent 8 hours doing surveys for $12.50..please help me

    — by Chelsea Johnston 2 years ago

  • I did surveys 2 days in a town and gor to the 12.50 for the PayPal awatds twice and the money has yet to show up on my PayPal app

    — by Katelyn White 3 years ago