Contact Emma's Quest Customer Service

Why should I report an Issue with Emma's Quest - Hidden Object?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Trend Entertainment Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hope someone can fix that and soon.It is a glitch in this game it will not let you play it cuts off every time it suck cuz I was really looking forward to playing thisHave not even played the game and I can already say that I won't like it, this is basically a rip off of that other game and the controls are very poor same with the graphics.

2. The 'classroom' when exiting, takes you to a big open space with nothing in it, then you fall off and the game doesn't respond, your trapped in nothing! I really couldn't be bothered to play past the first level, uninstalling.Ads are crazy long and plentiful.

3. 1 star😠😠😡😡💩💔Very stupid and ridiculous game poor graphics and the character is slow on the keypad which makes no sense to me when ur trying to get away with something.

4. The selection of items is pretty good and the ads arent that bad when you get used to it.Never got a chance to play, game kept freezing up mid loading.

5. While I played the game for about 5 minutes I had to deal with three ads , first one was 30 seconds till I could exit it.

6. I DO NOT RECOMMEND THAT YOU PLAY THIS GAME ITS FUN OR GOOD QUALITY!!!!!!!!!!!!The game has way too many bugs.

7. It was to the point where the game isn't even worth trying to play.

8. I like to play this game.This game is really awesome.

9. This game is smooth and intuitive controls.

10. 4 ads before I start the game! Waste of time.

11. It also has different combating & fighting tools in this game.

1. Fix Emma's Quest Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Emma's Quest: Restarting the app will resolve most errors.
2. Update the Emma's Quest App. Here is how:
   1. On Android goto PlayStore » Search for "Emma's Quest" » Open Emma's Quest - Hidden Object » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Emma's Quest » click "UPDATE".
3. Clear Emma's Quest - Hidden Object app cache: Clearing cached data will force your app to retrieve the latest data directly from Emma's Quest servers.
   1. On Android, goto Settings » Apps » Select "Emma's Quest - Hidden Object" » click Storage » click "Clear Cache".
4. Check Emma's Quest app permissions. If any of these permissions required to use your device's features are disenabled, Emma's Quest might not work.
5. Uninstall and reinstall Emma's Quest. If nothing else has worked, completely uninstall Emma's Quest then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Emma's Quest not working

2. Fix Emma's Quest Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Emma's Quest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Emma's Quest not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Emma's Quest may not be able to connect to the Internet when running in the background.