Contact InStories Customer Service

Why should I report an Issue with InStories: Insta Stories Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ylee Studio LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I wouldn't recommend this app to anyone who values their time.The app has potential but if you have android steer clear from it, Arabic writing for instance doesn't work, its klunky and when I tried getting it on my mac even the ipad version, the website won't open up the app in the app store but rather the Web app store, just a waste, if this is fixed then maybe I'd recommend itFantasic, professional, and creative content .

2. Plus the problem that I had earlier (music being g interrupted between the slides) is not a real issue, because once I've exported the video and played it from my gallery this issue wasn't there any more.

3. This app was good free, better purchased, but there have been issues with loading (not long after purchasing) when it comes to templates and animated backgrounds.

4. I wish they kept adding more content and templates in the paid serviceLove the app but just now the music option has no sound.

5. The only thing is once and a while it crashes and the video plays slower then it's suppose to after you upload it to the template; during the creating process.

6. This is the reason I bought the upgraded version in the first place, but what's the point if I can't use the best features? Need a little help here...yearly subscription cost is too high, especially since every app is now doing subscriptions.

7. If you are looking for good edit app don't waste your time with this This would be a great app if it wasn't so glitchy.

8. you should at least have it to where we can buy the templates that we like orrrr..have a one time buy option.

9. ThanksI love the new updates and the creative templates.

10. I spent all day trying to export my video but the music was distorted.

11. Also., I've been trying to save a video for 2 hours and it keeps crashing.

1. Fix InStories Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart InStories: Restarting the app will resolve most errors.
2. Update the InStories App. Here is how:
   1. On Android goto PlayStore » Search for "InStories" » Open InStories: Insta Stories Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InStories » click "UPDATE".
3. Clear InStories: Insta Stories Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from InStories servers.
   1. On Android, goto Settings » Apps » Select "InStories: Insta Stories Maker" » click Storage » click "Clear Cache".
4. Check InStories app permissions. If any of these permissions required to use your device's features are disenabled, InStories might not work.
5. Uninstall and reinstall InStories. If nothing else has worked, completely uninstall InStories then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing InStories not working

2. Fix InStories Server issues & Internet Connection

1. Check network connection: An unstable Internet will make InStories be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to InStories not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, InStories may not be able to connect to the Internet when running in the background.