Contact Proofme Customer Service

Why should I report an Issue with Proofme?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Didux.io to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Secure your personal data with the Proofme Vault Technology© and take control of the information you want to share.

2. Your data is stored securely on your phone and is protected by your PIN code or biometrics.

3. Only share when you want, with whom you want and for how long you want!

4. That way you always stay in control.

5. Proofme protects your personal information and privacy, completely in accordance with the guidelines of the national government and European legislation.

1. Use this to be in control of your data, would recommend.Best app for sharing your data whenever you want and to who you wantThis app allows you to share and revoke your personal information.

2. Great and secure way to share your personal data.

1. Fix Proofme Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Proofme: Restarting the app will resolve most errors.
2. Update the Proofme App. Here is how:
   1. On Android goto PlayStore » Search for "Proofme" » Open Proofme » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Proofme » click "UPDATE".
3. Clear Proofme app cache: Clearing cached data will force your app to retrieve the latest data directly from Proofme servers.
   1. On Android, goto Settings » Apps » Select "Proofme" » click Storage » click "Clear Cache".
4. Check Proofme app permissions. If any of these permissions required to use your device's features are disenabled, Proofme might not work.
5. Uninstall and reinstall Proofme. If nothing else has worked, completely uninstall Proofme then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Proofme not working

2. Fix Proofme Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Proofme be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Proofme not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Proofme may not be able to connect to the Internet when running in the background.