Published by Mobile Download Manager

Report an issue with IDM Download Manager ★★★★★.
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Why should I report an Issue with IDM Download Manager ★★★★★?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobile Download Manager to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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IDM Download Manager ★★★★★ Customer Insights

1. Poor settings in download link (useless setting )Could you please remove the Application Updates that pop up on the screen every so many minutes? If there are apps to update, have them in options area where web browser and downloads show up where we can swipe left or right to make those apear." TOTALLY INEFFECTIVE AND USELESS!.... This is yet another App so cluttered wth Ads that it can't properly function.

2. I'm uninstalling, pronto.I have this app on my previous phone and it was good then but now the speed is very very very low.... In fact it takes about 2-3min to download a file of 20mb whereas previously it only used to take utmost 30 second.

3. First download lost and you couldnt track it with another file manager even with android device file manager ( it seems had been lost ) .

4. So where is my 50-60% data goes?Very weak program , stopped for ever at next download links (app didn't work anymore !) .

5. Another thing is that when i download something with this app, my mobile & router both indicate this app consumes too much data but this app shows it consumes 49-50% data & actual download speed corresponding with it.

6. After that this app said it downloaded pictures from URLs that I entered but didn't actually download anything.

7. App freezes when going through UI and trying to use download list nothing happens--it's a selection that never responds.

8. Most download apps at least take you to the site and then try to download the video or mp3 your looking for.

9. So much in fact I have the paid version but I'm not finding the Android Play store version quite the same.

10. Before I cannot recreate the problem in order to find a solution.Downloaded exactly one picture successfully.

11. The latest update does nothing but crash every time you open the video page.

Steps to Troubleshoot & Fix IDM Download Manager ★★★★★ Issues

1. Fix IDM Download Manager ★★★★★ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IDM Download Manager ★★★★★: Restarting the app will resolve most errors.
  2. Update the IDM Download Manager ★★★★★ App. Here is how:
    1. On Android goto PlayStore » Search for "IDM Download Manager ★★★★★" » Open IDM Download Manager ★★★★★ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IDM Download Manager ★★★★★ » click "UPDATE".
  3. Clear IDM Download Manager ★★★★★ app cache: Clearing cached data will force your app to retrieve the latest data directly from IDM Download Manager ★★★★★ servers.
    1. On Android, goto Settings » Apps » Select "IDM Download Manager ★★★★★" » click Storage » click "Clear Cache".
  4. Check IDM Download Manager ★★★★★ app permissions. If any of these permissions required to use your device's features are disenabled, IDM Download Manager ★★★★★ might not work.
  5. Uninstall and reinstall IDM Download Manager ★★★★★. If nothing else has worked, completely uninstall IDM Download Manager ★★★★★ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IDM Download Manager ★★★★★ not working


2. Fix IDM Download Manager ★★★★★ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IDM Download Manager ★★★★★ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IDM Download Manager ★★★★★ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IDM Download Manager ★★★★★ may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Wish to cancel subscription

    — by Shane McTeague 2 years ago

  • I want to cancel my subscription on my laptop because it is starting to have problems so i will purchase a new PC soon. i dont want to get billed for using two Laptops when im replacing the one i wont be using anymore

    — by Samkelo Vilakazi 3 years ago